Aaron and Ally are truly customer oriented and knowledgeable. They are a joy to work with. And Luke is just a great guy.
I’m sure the GM Eric expects this. He could learn a great deal from them
Ted G
10/7/2025
William N. VERIFIED CUSTOMER
Well, when you spend 1800 on an extended warranty. You would think you wouldn’t have to pay $99.00 to run a scan. I feel scammed.
10/7/2025
Cynthia M. VERIFIED CUSTOMER
I’m always satisfied with the quality of service at Lexus.
10/7/2025
David R. VERIFIED CUSTOMER
Trevor has done a great job taking care of us. Thanks
10/4/2025
Mark B. VERIFIED CUSTOMER
Very smooth
10/3/2025
Ken R. VERIFIED CUSTOMER
I still have the noise when I turn slowly.
I have taken more videos.
Please have Ali call me back at ****-****-xxxx
10/3/2025
Chris H. VERIFIED CUSTOMER
Everything was great. The service was above and beyond. Thank you for taking care of my baby. I will be back.
10/2/2025
Ted G. VERIFIED CUSTOMER
Aaron & Allie are amazing - They are personable, knowledgeable and a joy to work with.
Eric the General Manager should take lessons from them.
10/2/2025
Susanne M. VERIFIED CUSTOMER
Very happy with the service.
10/2/2025
Mary Z. VERIFIED CUSTOMER
Always a pleasure to have my car serviced, even though it is only necessary for scheduled yearly updates. Very professional and outstanding staff.
10/1/2025
Sheila H. VERIFIED CUSTOMER
Aaron is a nice time to work with
10/1/2025
Helen Z. VERIFIED CUSTOMER
Thank you for sending Keegan to try to jump. I appreciate his trying, the ride to Lexus to get a loaner.
I would like to know if it was just a bad battery. My 2016 I had original car batter and that was during covid and didn’t drive as much.
Did it get replaced with the same brand as the one that went bad? Thanks
9/28/2025
Amber L. VERIFIED CUSTOMER
I had a 8am drop off appointment. They didn’t start on my car until after 10:30 when I noticed I haven’t received any text messages or notifications from my car that my car was even touched yet. It was super quick and painless after I called and reminded them my car is there.
9/28/2025
Natalie H. VERIFIED CUSTOMER
Wonderful assistance today,
I am most grateful..
9/28/2025
Jan K. VERIFIED CUSTOMER
Ali is always so personable! She is thorough, pleasant, easy to talk to; an asset to Lexus of Lincoln.
9/26/2025
Robert C. VERIFIED CUSTOMER
Aaron made me feel like a valued customer.
9/26/2025
Loni B. VERIFIED CUSTOMER
Aaron is the best!
9/26/2025
Marilyn H. VERIFIED CUSTOMER
Kept us informed of the status of our cars progress