We liked Calvin and his excellent communication. He notified us of warranty coverage that we were not aware of. Our car was in the shop for one week, so he arranged for a loner car, which was a great service.
Calvin kept in touch with us during the maintenance period.
We would highly recommend him to any of our friends.
8/10/2024
Steven M. VERIFIED CUSTOMER
This was our first appointment with your service department and we couldn’t be more pleased. Everyone we came into contact with was pleasant, courteous, helpful and very friendly! Thank you for making our visit enjoyable. Our service appointment was on time - we were in and out quite quickly and enjoyed a cup of coffee and had a chance to watch some of the Olympics! Couldn’t have been more enjoyable. Thanks for your commitment to customer service!
8/10/2024
Richard V. VERIFIED CUSTOMER
Everyone cared that I spoke with. Very communicative staff and friendly. There were many challenging customers this day and the professionalism demonstrated by the staff should be commended by ownership and mgt.
8/10/2024
Mark H. VERIFIED CUSTOMER
Alost 2 hours for simple maintenance and oil change.
8/10/2024
Sandra M. VERIFIED CUSTOMER
????
8/10/2024
John T. VERIFIED CUSTOMER
Na
8/10/2024
Lisa B. VERIFIED CUSTOMER
We had a recall done. Noticed later in the day that every time we start to vehicle up, we are still getting the same notice on our screen that a recall needs to be done. Not sure if they forgot to turn that off or what happened.
8/9/2024
Timothy F. VERIFIED CUSTOMER
You tend to soak people and are very inconsiderate about other peoples time. I've been there 3 times and each time gets worse! Buy American!!!
8/9/2024
Josh T. VERIFIED CUSTOMER
Randy Jones is great! Very professional and customer focused. I appreciate all work that I have done with Randy.
8/9/2024
Susan W. VERIFIED CUSTOMER
Always great service!!
8/9/2024
Katherine K. VERIFIED CUSTOMER
The customer complaint isn't even correct. The last time I brought it in I explained in detail to at least two different people. But no one "had time" even though I had booked a multi point with my oil change. My elderly father convinced me to give you another chance and he brought it in. This is the SECOND time you've tried to sell me a battery. It's NOT the battery.
Symptoms:
-Reduced power
-One time unable to start car when it was in park. Moving it to neutral then back to park was able to trigger ignition.
-Battery drainage - Have gone through at least 3 batteries.
Had mouse in engine under plastic encasement – might have chewed a wire causing a short?
OBD-II Codes:
c1241
b1650
p0705
Initial diagnosis: transmission range sensor (TRS) circuit malfunction because of symptoms.
1/4/24
c1241
This DTC is set when the voltage supplied to terminal IG1 is outside the DTC detection threshold, due to abnormalities of the battery, power source circuits or charging circuits such as the alternator circuit. The fail-safe function is canceled when the voltage to terminal IG1 returns to normal.
The C1241 is pointing a low voltage in the system. This can be the case of a weak battery, a failing alternator, or an internal problem with the Traction Control System Control Module (aka Skid ECU).
b1650
When the center airbag sensor receives signals from the occupant classification ECU, it determines whether or not the front passenger airbag, front-seat side airbag RH, and seat belt pre-tensioner RH should be operated. DTC B1650/32 is set when a malfunction is detected in the occupant classification system circuit.
3/10/24
c1241
5/6/214
c1241
p0705
The P0705 error code in a Lexus indicates a transmission range sensor (TRS) circuit malfunction. This can happen when the powertrain control module (PCM) doesn't receive a signal from the TRS or doesn't recognize it. For example, the speed sensor might detect movement while the TRS doesn't recognize the vehicle in the drive.
Internal sensors are sealed in your transmission. This requires a complete removal and draining of your transmission. Check for a bad O-ring seal on internal TRS sensors. O-rings and casing issues are the most common problems. Repair or replace your sensor. Then, you’ll need to replace your transmission.
external TRS repairs are much more convenient. Shift your transmission to neutral, block the wheels, apply the parking brake, and find the transmission shift linkage. Carefully remove the electrical connector from your TRS sensor and inspect it for any corrosion or damaged pins.
Inspect the wiring harness and sensor for any signs of damage.
8/9/2024
Mike B. VERIFIED CUSTOMER
My service advisor was knowledgeable and professional. As was the service tech who worked on my Tacoma. I could not be happier. The gold standard of service IMHO. I'll definitely be back and recommend Marquart Toyota to my friends.
8/8/2024
Timothy M. VERIFIED CUSTOMER
Enjoy working with ****.Explains everything to me.
Projects the image that makes
Marquart #1 withGail&me.
8/8/2024
Abolghasem J. VERIFIED CUSTOMER
My counselor was very supportive, informative and knowledgeable and answered my questions and provided needed service.
8/8/2024
Robert H. VERIFIED CUSTOMER
It took 2 hrs instead of the 1 hr I was expecting.
8/8/2024
Cherise W. VERIFIED CUSTOMER
No one needs to contact me. My only complaint is that I checked in today at 9:19am for my 9:30am oil/tire rotation appointment and didn’t get done until 10:51am. My service person commented on it as well and I shared that the last time I came in for an oil change it was a similar situation and it’s frustrating. Over the past 6 years this has not been the trend so I’m
hopeful it’s not an issue moving forward. :)
8/8/2024
Ron C. VERIFIED CUSTOMER
Best dealership anywhere already ordered a new 2025 tundra