Markquart Toyota Auto Repair Service

I traded it in already!

Fleet Farm said, "you can't prove we did it " so they refused to own up to it. I posted a complaint to corporate.Never shop there again. Jack M. Was great!

Jack was great and very responsive.

Thanks

My counselor was informative, professional and explained needed service .

Trust ****’s advise and knowledge. Appreciate the mechanic’s thorough diagnostics of my Toyota as well.

**** is wonderful to work with

Poorest service experience I’ve had in the 6-7 years that I’ve been coming to Markquart Toyota and/or with any Toyota dealership I’ve dealt with in the last 15+ years. There were several miscommunications with the service consultant during the initial service schedule and drop off. I needed diagnostics on several warning lights and I had asked if they could look at a back seat door handle. The inspection confirmed the error (coolant/heater sensor) and there wasn’t an issue with the door handle - just a safety lockout. The inspection notes strived to authorize an additional 2K in services including new tires. I had just bought about a year ago from Markquart… I had recently just completed coolant and transmission flushes as well, not that my consultant had exhibited any familiarity with the vehicle service history. I also felt it was subpar service when I was told my car was ineligible for a complimentary wash, which is really part of the service being paid for, because of a little chipping by a wheel well. I suppose it makes sense why they stopped washing or found excuses not to the last handful of services now. At the vehicle pick up point, I waited for over 45 minutes for my consultant. There were several other consultants that could’ve helped with a check out but didn’t. I then saw the separate billing for the handle that required no work and probably took a minute to look at. The consultant did finally waive that additional fee after much objection. While the shuttle was fine, and most of the service has been fair to date, this one has left me very displeased with this dealership all around. I am strongly considering not coming back to Markquart for service and when it does come time to replace my Camry, I will likely do so from one of the dealerships in the Minneapolis/St Paul, La Crosse, or go back to Plover.

**** was great to work with. Friendly and knowledgeable.

I never talked with Calvin, I was there at 7:30 so I was checked in by Jake I believe and when I picked my car up shortly after 3 I must have missed him then too. Otherwise satisfied.

O.k

**** was courteous and very helpful.

Also happy with the parts department for making a spare tailgate key for me. Very good experience all around

**** was great

Great service today. Thank you!

**** is always so helpful. He goes out of his way to make sure you are satisfied with your Toyota service.

Mr. Jones is a very hard working professional. I'm glade people like him work in this industry.

Jack was awesome! I will definitely be wanting to stick with this Toyota location in the future with the quality work and friendliness Jack showed yesterday

I am very satisfied with the Service that I receive from Markquart.

He listened to me, understood my concerns, and left the repairs and service of my vehicle up to me. He was clear and concise and displayed exceptional customer service.