My experience at Tuscaloosa Toyota service department with David was excellent. He was kind he explained what they were gonna do and why and the personal service I had work remote from the dealership allowed me to log into their Wi-Fi andget all of my work done and not miss a beat.
12/23/2025
Virginia W. VERIFIED CUSTOMER
Virginia W
12/23/2025
Margaret B. VERIFIED CUSTOMER
Did not put the oil cap on
12/23/2025
Evelyn S. VERIFIED CUSTOMER
Caleb did a great job as well as his team Thank you, Toyota!
12/23/2025
Betty W. VERIFIED CUSTOMER
He was very patient, informative and polite. I had a good experience and I hope that he will be there to help me the next time I come in for service.
12/23/2025
Tamiyah W. VERIFIED CUSTOMER
Chad was very helpful and very trustworthy. I will always choose him to be my advisor.
12/23/2025
Barry P. VERIFIED CUSTOMER
I only have the first 5,000 miles in my car. I am just breaking it in.
12/23/2025
Barry K. VERIFIED CUSTOMER
Great service
12/22/2025
Michael S. VERIFIED CUSTOMER
Out of town, stranded on weekend, Highlander towed in late Friday night . Grateful to have unit repaired and picked up Saturday afternoon!!! Thanks to our service representative !!!, and the whole crew.
12/21/2025
Sally H. VERIFIED CUSTOMER
I really appreciate your hospitality and your kindness
12/21/2025
Samuel S. VERIFIED CUSTOMER
Ryan Engleman is an exceptional consultant who ensures the needs of the customer are met quickly and satisfactorily.
He has extensive knowledge of what is necessary to complete a procedure on ma vehicle, especially in complex situations. He is an asset for Tuscaloosa Toyota and should be considered for positions of greater responsibility.
12/21/2025
Lisa P. VERIFIED CUSTOMER
Awesome service!
12/21/2025
Amber M. VERIFIED CUSTOMER
Outstanding job as always!! Thank you!!
12/21/2025
Renee R. VERIFIED CUSTOMER
Kaleb was very friendly & informative. He answered all my questions. Very helpful. Thank you!!
12/21/2025
Lana K. VERIFIED CUSTOMER
Work done in a timely manner.
12/21/2025
Darlene R. VERIFIED CUSTOMER
Perfect
12/21/2025
Will W. VERIFIED CUSTOMER
I have always trusted all our cars with Steve Woods. His knowledge and professionalism has kept me coming back over the years and also recommending him to other friends
12/21/2025
Jacquelyn S. VERIFIED CUSTOMER
Going to Tuscaloosa Toyota is always a pleasant experience. Chad was kind, thorough. He answered all of my questions and concerns.
12/20/2025
Calvin J. VERIFIED CUSTOMER
Prompt check in… Service required explained clearly in detail…
Reasonable wait time and ease of checkout.
12/20/2025
Darryl J. VERIFIED CUSTOMER
Everything is fine Steve is very good at what he do