Ryan was very professional,knowledgeable and informative about my service.
6/21/2024
Charles B. VERIFIED CUSTOMER
Chuck does a good job for customers
6/21/2024
Patricia B. VERIFIED CUSTOMER
Chuck is a great service representative. I always ask for Chuck Sansing. Yes, job well done.
6/21/2024
Dennis K. VERIFIED CUSTOMER
I’ll be looking forward to rhat
6/21/2024
William B. VERIFIED CUSTOMER
Steve is super!
6/21/2024
Bonnie G. VERIFIED CUSTOMER
I like Will's personality!! I felt confident about his knowledge,also. He was kind and concerned about my questions.
6/21/2024
Boody M. VERIFIED CUSTOMER
Thanks Harrison for clearing out my leaky rear passenger door on your own time when my extended warranty didn’t cover it.
6/21/2024
Jo Ann. VERIFIED CUSTOMER
Thanks Chuck for always taking such good care of us and our vehicles!!!
6/21/2024
Shelia O. VERIFIED CUSTOMER
TJ went above and beyond and tried to fix things that were beyond his control. I had a few disappointments but TJ and Justin tried their best to make it right.
6/21/2024
Peter L. VERIFIED CUSTOMER
Thank you
6/20/2024
William L. VERIFIED CUSTOMER
First of all, Brandon did a good job. I have only one complaint. I would have preferred to be told the cost of the UBER inspection, $200, before it was done. If I had known it was that much, I never would have agreed to it. Other places in town they are $25 to $50. Do you know how long it takes an Uber driver to make $200? 8 to 10 hours on a good day, especially this time of year. Then they failed the inspection because of dry rot on tires you sold me barely 4 years ago. This was your second chance. You won’t get another one.
6/20/2024
Twilla S. VERIFIED CUSTOMER
Did not fill washer fluid
6/20/2024
Patricia L. VERIFIED CUSTOMER
I had an apt for a recall. After I got there I was told parts are on back order. TJ was excellent but the person making the reservation could have saved me 4 hours of drive time if they had followed up prior to my arrival.
6/20/2024
Michael L. VERIFIED CUSTOMER
I spent $2500 to repair a vibration that I still have. Your technicians don’t know why I vibration and are guessing or are only doing what a computer tells them what to do. Because of this I will no longer bring my vehicle to y’all. I’m extremely disappointed in service I received. I feel as though I have ripped off.
6/20/2024
Martha O. VERIFIED CUSTOMER
Steve Woods and the rest of the staff are informative with work on my vehicle. This is the reason I always bring my 4-Runner back to Tuscaloosa Toyota for all my vehicles needs and for repairs. To the staff of Tuscaloosa Toyota, great job!
6/20/2024
Elizabeth K. VERIFIED CUSTOMER
Amazing service
6/20/2024
Andrea M. VERIFIED CUSTOMER
Brenton was amazing. He kept me updated and answered all of my questions appropriately.
6/20/2024
Camryn S. VERIFIED CUSTOMER
Very reasonable and helpful while I was leaving my vehicle in his care. Always replied quickly.