I am so pleased with the service I received. Very professional and the whole staff makes sure everyone’s needs are met. They take the time to make you feel welcome. Jeremy was exceptional!!! Thank you
7/19/2024
Christina E. VERIFIED CUSTOMER
This was my 1st time dealing with the service department. And I was very pleased. They was very friendly and kept me updated.
7/19/2024
Dorothy C. VERIFIED CUSTOMER
All went well
7/19/2024
Jennifer B. VERIFIED CUSTOMER
He was prompt and courteous and communicated well
7/19/2024
Richard B. VERIFIED CUSTOMER
N/A
7/19/2024
Rebecca H. VERIFIED CUSTOMER
Always rely on Jeremy to be honest and correct
7/19/2024
Mary G. VERIFIED CUSTOMER
Chuck was very Professional and I thank him for that.
7/19/2024
Jessica B. VERIFIED CUSTOMER
Outstanding!!
7/19/2024
Anna S. VERIFIED CUSTOMER
I have been satisfied for years. Yall do a great job.
7/19/2024
Glenda T. VERIFIED CUSTOMER
Chad Watson is great to do business with
7/19/2024
Lashawnon M. VERIFIED CUSTOMER
Great job! Friendly and quick
7/19/2024
Allen F. VERIFIED CUSTOMER
My family and I have trusted Steve with our cars for many many years. He’s always been straight and given us the best advise.
7/19/2024
James M. VERIFIED CUSTOMER
Steve was outstanding!
7/19/2024
Sandra W. VERIFIED CUSTOMER
The waiting room is very spacious and comfortable, but the time it took to do an oil change was a little long considering we had an appointment. I feel confident though that the job was done well. The way they treat customers is top-notch. My only concern was the time.
7/19/2024
Jutta B. VERIFIED CUSTOMER
We had an appt for 1pm for oil change and tire rotation. At 2:30 I received a text message linking to a long list of services recommended. We did not approve those recommendations. Our vehicle was finally ready at ~3:30. This seems like a long time to complete scheduled service. Additionally, the reminder for next oil change is incorrect. It reads 215,749 miles for next service. My car currently has 90,500 miles. Now, I wonder if my service was confused with that of another customer and what services were actually performed on my car.
7/19/2024
Lucas S. VERIFIED CUSTOMER
Don't stop with your customer service and great service. I know lots of people bring other brands in because the service is so good..
Ryan does a outstanding job. Very professional.
Keep up the good work
7/18/2024
Andrew K. VERIFIED CUSTOMER
First time at the Tuscaloosa location. Easy, friendly and efficient. We just moved here and glad to have found my new Toyota home.
7/18/2024
Beth T. VERIFIED CUSTOMER
He was hard to contact.
7/18/2024
Freddie A. VERIFIED CUSTOMER
Everything was good ????
7/18/2024
Matthew B. VERIFIED CUSTOMER
Always great staff and service. So happy I bought a Toyota