Brandon did a wonderful job, answered all my questions and was bery honest.
7/20/2024
Justin S. VERIFIED CUSTOMER
Ryan is a great guy. It’s refreshing to meet someone who cares about their customers and goes above what is required to ensure their satisfaction. He and Chad are great examples of what customer service should look like
7/20/2024
Michael P. VERIFIED CUSTOMER
Steve has been my preferred service coordinator for several years. He is courteous and professional. I trust his recommendations on both my Toyota vehicles
7/20/2024
Jeremy C. VERIFIED CUSTOMER
Ryan is great! Very professional. Always takes care of us!
7/20/2024
Emily M. VERIFIED CUSTOMER
Wonderful service!!
7/20/2024
Richard L. VERIFIED CUSTOMER
Chuck Sansing was courteous and quick to get me checked in. Thank you!
7/20/2024
Angela J. VERIFIED CUSTOMER
Chad is awesome!!! I completely trust him and he is so sweet and nice. He is always smiling. It is a joy to come in and get my oil changed because I am treated so special.
7/20/2024
Andrea G. VERIFIED CUSTOMER
From the telephone call requesting assistance to the drive up, evaluation, & fix, the Toyota team made the experience reassuring. Thank you.
7/20/2024
William T. VERIFIED CUSTOMER
Ryan did an extremely good job. Everyone is always very friendly and helpful. It really is a pleasure doing business with Tuscaloosa toyota.
7/20/2024
David S. VERIFIED CUSTOMER
I noticed that my tires did not get rotated. None of the lugs or wheels had any hand or finger prints on them (they were all still evenly coated in dust and grime) meaning the service tech did not touch them. I also had a tire with a plug in it mounted on the driver side rear and that same tire is still there. I know I need new tires but I still paid for a rotation yet I did not receive that service. I would like a refund for that portion of the service at the very minimum.
7/20/2024
Darryl H. VERIFIED CUSTOMER
It was my first time visiting the office and I had several questions which were answered and explained thoroughly.
7/20/2024
Ned M. VERIFIED CUSTOMER
No comments at this time.
7/20/2024
Jeanette C. VERIFIED CUSTOMER
Tj was very professional and made sure all my questions were answered. Awesome customer service!!!
7/19/2024
James H. VERIFIED CUSTOMER
I am a first time Toyota consumer/customer. Mr. Fred Baker was my salesman and Steve Woods handles my service. Everyone has a winning attitude. No negatives at all.
7/19/2024
Linda L. VERIFIED CUSTOMER
Chad was very friendly and helpful when scheduling my appointment. He answered my questions and made me feel confident in the work being done. The maintenance was completed when he said it would be and it was an easy checkout.
7/19/2024
Lathan J. VERIFIED CUSTOMER
Will was excellent and deserves a raise
7/19/2024
Christi G. VERIFIED CUSTOMER
My windshield wiper fluid was not replaced even though it was checked on the list.
7/19/2024
Tamatha A. VERIFIED CUSTOMER
Good job
7/19/2024
Larry B. VERIFIED CUSTOMER
I had worked with Mr. Linn on a previous service visit.
He was professional, courteous, knowledgeable and explained all service work completed.
I requested Mr. Linn for this visit and I was equally happy with his performance. Thank you Harrison for a job well done .
Larry