My Service Representative was friendly. Improvement can be in the speed of service. I had an appointment for my car to be serviced, & finally left 3 hours afterwards. I can go to other places, & be out in 15 minutes with no appointment.
7/26/2024
Stephanie L. VERIFIED CUSTOMER
The gentlemen was a gentleman! Thank you!!
7/26/2024
Billy P. VERIFIED CUSTOMER
Great job
7/26/2024
Winston M. VERIFIED CUSTOMER
Everything went great.Paul Hardin runs a tight ship. Well done..
7/26/2024
Anita S. VERIFIED CUSTOMER
Brenton Fisher has great customer service and he did a great job seeing my car was taken care of in a timely manner. It’s employees like him, that I love Tuscaloosa Toyota!
7/26/2024
David C. VERIFIED CUSTOMER
Your "technician" needs to learn how to change a fogLight bulb in a 2024 limited. There are videos on how to do it.
7/26/2024
Gerald B. VERIFIED CUSTOMER
No problems as usual. Chuck took care of everything.
7/26/2024
Don C. VERIFIED CUSTOMER
I trust Jeremy and he gets me in and out as quickly as possible.
7/26/2024
Morris W. VERIFIED CUSTOMER
Jeremy always provides any and all the necessary information I need about the service needed or upcoming services that may be required on my vehicle. The issue I have with my service has nothing to do with what Jeremy does it’s usually with what the technician has done or didn’t do. When I mention any issue to Jeremy, he does his best to try a resolve the issue.
7/26/2024
Blake P. VERIFIED CUSTOMER
Great service at dealership.
7/26/2024
John B. VERIFIED CUSTOMER
Harrison was excellent and kept in touch during the whole process. Very professional!
Thanks,
John B
7/26/2024
Charlie W. VERIFIED CUSTOMER
Love The Rapid Service I Received
7/26/2024
Julian A. VERIFIED CUSTOMER
Will was awesome. Very professional and made sure I was taken care of. You don’t fiind people who have great customer service anymore and he went above and beyond. Thank you Will.
7/26/2024
James E. VERIFIED CUSTOMER
Great experience … He was very helpful
7/26/2024
Susan L. VERIFIED CUSTOMER
I have complete confidence that my vehicle will be serviced in the best way possible when I bring my Lexus to Chad. It is great to feel that kind of trust in your service coordinator.
7/26/2024
Bobbie W. VERIFIED CUSTOMER
Satisfied with my service
7/26/2024
Carolyn L. VERIFIED CUSTOMER
We always receive great service from Tuscaloosa Toyota.