Called and discussed my problem- saw to it and got my car ready in a timely manner
9/18/2024
Charles B. VERIFIED CUSTOMER
Chuck does a good job
9/18/2024
Edward P. VERIFIED CUSTOMER
Really Appreciate Ryan Engleman!!!!!! But highly upset the way my vehicle(2021 Grand Jeep Cherokee L) Get treated when I bring it in for service. Today on 9-17-24 came in for an oil change and my vehicle had oil residue all on the hood of my truck. I guess since I don't own a Toyota I get treated different...
9/18/2024
Johnnie K. VERIFIED CUSTOMER
1-I was shorted one qt of oil after the oil change-I had to get Chuck Sansing to have maintenance put 2 qt in car
2-the message on my cars dashboard that says “ maintenance required son” was not reset x-I got Chuck Dansing to reset it
3- they drained A/C system & put new Freon in it but they had to flush old A/C system first which somehow sprayed an oily film on my cars inside windshield & dashboard-I had to clean that mess up myself
9/18/2024
Linda P. VERIFIED CUSTOMER
Chad did a great job! Got all the service done very promptly. Very friendly and professional! Good job Tuscaloosa Toyota!
9/18/2024
Jessica J. VERIFIED CUSTOMER
Always a great experience!
9/18/2024
April H. VERIFIED CUSTOMER
TJ is great!
9/18/2024
Terry P. VERIFIED CUSTOMER
Fast service considering amount of customers. Will was friendly and thorough.
9/18/2024
Anne Marie. VERIFIED CUSTOMER
Everything went great except
I was there for 4 hours. 1:30-5:30
I fell asleep in the lobby and did not see my phone message.
It would have been nice to have been woken up earlier and notified of what was needed to be done. It was 4:15 when they started on the agreed upon work.
9/18/2024
Kelli B. VERIFIED CUSTOMER
STEVE has always been great to work with and help our family with service over the years.
9/18/2024
Tony K. VERIFIED CUSTOMER
Steve is great, honest
9/18/2024
Martin L. VERIFIED CUSTOMER
Jeremy was fantastic first class service. Price was outrageous
9/18/2024
Ricky H. VERIFIED CUSTOMER
Steve does a great job always.
9/17/2024
Laura S. VERIFIED CUSTOMER
Chad always very nice & takes time to explain..
9/17/2024
Amelia M. VERIFIED CUSTOMER
Very helpful and polite gentleman . . He answered all my concerns and knows his stuff very well . He kepted me informed of all that was going on with my vehicle .
9/17/2024
David H. VERIFIED CUSTOMER
Chad always takes care of my Toyota
9/17/2024
NORMAN E. VERIFIED CUSTOMER
Jeremy was very nice and explained everything that they were doing to my car! I would use Jeremy again.