I paid $109 for a diagnostic, $351 for a thermostat, $26.31 to remove a thermostat, and $79.98 for a calibration. $700 for such a small problem is ridiculous.
9/28/2024
Charles J. VERIFIED CUSTOMER
Great Experience again.
9/28/2024
Robert O. VERIFIED CUSTOMER
Will was polite and effective without projecting a false overly enthusiastic act. Good job.
9/28/2024
Rachel W. VERIFIED CUSTOMER
Brenton was great! They were super busy when I came in, but they were able to fit me in pretty quick. It didn’t even take them an hour to be done. Very happy with my service!!
9/28/2024
Tamatha A. VERIFIED CUSTOMER
Very good service as usual ????
9/28/2024
Larry H. VERIFIED CUSTOMER
Chuck is the best.
9/28/2024
Audrey C. VERIFIED CUSTOMER
Good job Tj
9/28/2024
Shawanda T. VERIFIED CUSTOMER
yes
9/28/2024
Bryanna B. VERIFIED CUSTOMER
My visit at the dealership was smooth, quick & satisfying because the process of everything is very organized to service customers needs. Thank you Tuscaloosa Toyota!!
9/28/2024
Robert B. VERIFIED CUSTOMER
Told would take 2-2 1/2 hours - took over 4. Never updated me with progress, I had to hunt my rep down to inquire about it while waiting. When asked question why discrepancies between check in estimate and final total - another representative wandered off to “check” and left me standing wondering if he was coming back. Found him working with another customer while my original rep checked into what had happened. Never answered my question about navigation system nor seemed interested in resolving the issue.
Underwhelming experience all around.
9/28/2024
Amy H. VERIFIED CUSTOMER
Chad explained all the recommendations thoroughly to me and did not pressure me to make a quick decision. Appreciate his help and welcoming customer service.
9/28/2024
Leigh W. VERIFIED CUSTOMER
Always great customer service!
9/28/2024
Artis M. VERIFIED CUSTOMER
The service personnel is great but the issue came back this evening. Will have to bring back on Monday. Will be out of town until then.
9/27/2024
Robert J. VERIFIED CUSTOMER
Jeremy was most respectful and exceptionally accommodating of my elderly father. He went above and beyond. I will be requesting his assistance with my service needs point forward.
9/27/2024
Ryan Lee. VERIFIED CUSTOMER
Came into the service with a low tire pressure. After the service only two of the tires got aired up.
9/27/2024
Greta B. VERIFIED CUSTOMER
Steve is always exceptional.
9/27/2024
Jonathan M. VERIFIED CUSTOMER
Explained everything well and had a great attitude.
9/27/2024
Vicki N. VERIFIED CUSTOMER
Fastest service Ive ever had! Chad is a great service guy