TJ is always helpful. He goes above and beyond for me every trip
10/25/2024
Anita C. VERIFIED CUSTOMER
Jeremy is very knowledgeable, accommodating, and professional. I will continue requesting him for my service needs.
10/25/2024
Mary G. VERIFIED CUSTOMER
Steve is a valuable asset to your business. I trust his judgment and he is very competent. I trust him with my vehicle. He is also a very nice person.
10/25/2024
Shanova R. VERIFIED CUSTOMER
Job well done!
10/25/2024
Richard C. VERIFIED CUSTOMER
Steve is fantastic
10/25/2024
Andy G. VERIFIED CUSTOMER
Ryan was very professional and knowledgeable! He kept me updated on everything going on with my 2010 highlander
10/25/2024
Richard M. VERIFIED CUSTOMER
Great job!
10/25/2024
Sharon C. VERIFIED CUSTOMER
TJ not only did a great job on my service but also helped with with an issue I had connecting my Toyota App with my car
Thank you!
10/25/2024
Tina B. VERIFIED CUSTOMER
Mr Samsung was a very courteous, informative service advisor. I would recommend him as a service advisor to anyone.
10/25/2024
James B. VERIFIED CUSTOMER
While it was timely service, getting rid of the Gatorade bottle was a bit annoying. And if you're going to jack my driver's seat all up, can you at least make an attempt to put it back where it was?
10/25/2024
Steve T. VERIFIED CUSTOMER
I received excellent customer service from Chad, and will ask for him on my next visit.
10/25/2024
Donna W. VERIFIED CUSTOMER
Chuck is a great guy , we hope you guys are paying him enough !
10/24/2024
Timothy N. VERIFIED CUSTOMER
Ryan was very helpful thought he was very thorough in his job
10/24/2024
Judy E. VERIFIED CUSTOMER
I love everything about Tuscaloosa Toyota! Great leadership and sales staff. We’ve bought some 6-8 vehicles here. Great value, friendly staff in a timely manner. I consider them extended family????????
10/24/2024
John S. VERIFIED CUSTOMER
Tj
Was very nice , calm , accommodating - as I am a Nurse and did not have an appointment , kept me informed with text and review - answered phone when I had a question - stated he checked and as is well until next service - in 5,000 miles -
Very much appreciate - being taken care of
On the SPOT !
This attitude- will keep customers coming - back -
Also , a local acquaintance was there - had been on a test drive and the first person to approach me - to get service advisor Tj - was very kind and respectful and waited on me and Ms Judy to finish our meet / greet and goodbye - before , returning to assess my needs
Much appreciated as well - Sorry , I don’t remember his name but he is the one who connected Tj to me
Keep up this Great approaches / observations and kindness
Again much thanks , John
10/24/2024
Carolyn W. VERIFIED CUSTOMER
Well done
10/24/2024
Katie S. VERIFIED CUSTOMER
Brandon was very helpful, friendly and communicative.
10/24/2024
Diane T. VERIFIED CUSTOMER
Everything was good. Everything that had an issue was fixed.
10/24/2024
FREDERICK B. VERIFIED CUSTOMER
Chad continues to be outstanding. Big reason why we return.
10/24/2024
Marzett H. VERIFIED CUSTOMER
I have been dealing with with Toyota since the 1980's. I am very pleased with the service I received.