Chuck was great. However, the tech did not secure the skid plate. All four bolts were left off. I'm having to take it back for it to be repaired.
3/12/2025
Kisha W. VERIFIED CUSTOMER
Satisfied customer!
3/12/2025
Mary R. VERIFIED CUSTOMER
Thank you Chuck!!
3/12/2025
Jonathan C. VERIFIED CUSTOMER
Chad and the team were great. They took care of all of my needs on my 2024 camry
3/12/2025
William W. VERIFIED CUSTOMER
TJ COLE is a great advisor, he really does a great job ????
3/12/2025
Mara W. VERIFIED CUSTOMER
It was a totally pleasurable experience! Everyone was so very nice and professional! You have an awesome service department.
3/12/2025
Anita S. VERIFIED CUSTOMER
I always receive great customer service from Steve Woods and Tuscaloosa Toyota. Thank you.
3/12/2025
Sheila S. VERIFIED CUSTOMER
My 1:00 pm oil change was not completed until 3:30 pm. My time waiting could have been more tolerable if I had been given brief updates during my wait. I did not hear anything about my vehicle until one of your employees asked if I needed anything. I asked for an update. She returned with news that my vehicle had just been brought around. Paperwork was being completed. I appreciate the service I received but my experience would have been better if I had been updated about progress. I recall on previous visits getting texts and short videos of the progress of my service. Not so this time. Please add that communication back to your service.
3/12/2025
James S. VERIFIED CUSTOMER
Great person to work with
3/11/2025
George B. VERIFIED CUSTOMER
Thanks good work!
3/11/2025
Stephen G. VERIFIED CUSTOMER
Everything was great .
3/11/2025
Carla J. VERIFIED CUSTOMER
Took almost 2 hours for a tire rotation
3/11/2025
Debora P. VERIFIED CUSTOMER
Always friendly, honest and prompt.
3/11/2025
Toni R. VERIFIED CUSTOMER
Courteous and prompt in your service. Felt very well served.
3/11/2025
Anna T. VERIFIED CUSTOMER
Jeremy is always very kind and explains service options thoroughly which I appreciate!
3/11/2025
John L. VERIFIED CUSTOMER
TJ was great. Very nice and answered all of our questions.
3/11/2025
Melody L. VERIFIED CUSTOMER
Everything was great
3/11/2025
William M. VERIFIED CUSTOMER
Very knowledgeable on the vehicle and concerned enough to hear my problem with the car. Great attitude. Highly recommend
3/11/2025
Louise G. VERIFIED CUSTOMER
Jeremy has consistently been a reliable and conscientious service representative as well as friendly with excellent communication skills. That is why we request him when we need service for our two vehicles.
3/11/2025
Gary D. VERIFIED CUSTOMER
Great service department and excellent service to my vehicle,