Garrett went above and beyond to help me with the issue with my Sienna.
3/13/2025
Joe B. VERIFIED CUSTOMER
My 2 issues were addressed and explained to me. Regrettably they could not be corrected.
3/13/2025
Jayne D. VERIFIED CUSTOMER
Chad was very helpful and efficient. He went the extra mile to ensure my car was taken car of and I received a great experience with service there. My car was provided back to me quicker that expected.
3/13/2025
James B. VERIFIED CUSTOMER
The service was exceptionally great . I was informed and updated several times . Jeremy was so professional and polite . Will definitely go back .
3/13/2025
Jordan F. VERIFIED CUSTOMER
Always great!
3/13/2025
Ashley E. VERIFIED CUSTOMER
Will Averett was awesome. The female that schedules appointments well she is not. I called the day before and scheduled an appointment. Well it was never scheduled. This is the second time I spoke with this same person making my service appointments and she is just rude. I love Tuscaloosa Toyota’s service department and it’s my choice for maintenance of the 3 Toyotas I own.
3/13/2025
Mary M. VERIFIED CUSTOMER
I have no complaints. I have never ever had any problems with the service that I’ve gotten from Toyota and everyone is so nice and I certainly appreciate that. Thank you for contacting me. Have a good day.
3/13/2025
Yvonne B. VERIFIED CUSTOMER
Excellent service!! Wait less than an hour ????????
3/13/2025
Jimmy M. VERIFIED CUSTOMER
Jermey is a great knowledgeable person and friendly
3/12/2025
Jefferson R. VERIFIED CUSTOMER
Friendly, enjoyable to talk to, service was done quickly, comfortable place to wait for car being serviced.
Jeff Rouzie
3/12/2025
William E. VERIFIED CUSTOMER
Great job as always. Chuck does an outstanding job at taking care of my service needs.
3/12/2025
Shalanda W. VERIFIED CUSTOMER
Jeremy Beck is the best!!!!! The mechanic Jeremy was awesome as well!!
3/12/2025
James W. VERIFIED CUSTOMER
I’m not completely satisfied with anything. Mr. Beck did a fine job. The girls at the desk where you pay were very lacking. They were fine with me because Mr. Beck was there. However I observed them ignoring customers earlier in my visit
3/12/2025
Lynn S. VERIFIED CUSTOMER
None
3/12/2025
James H. VERIFIED CUSTOMER
Thank you for your service.
3/12/2025
Joann B. VERIFIED CUSTOMER
Everyone was great!!
3/12/2025
David S. VERIFIED CUSTOMER
Garrett greeted me on time for my appointment and explained my service and a few other additional services offered. Very nice and professional
3/12/2025
Holly M. VERIFIED CUSTOMER
Great service!
3/12/2025
Florence E. VERIFIED CUSTOMER
Exceptional service!!
3/12/2025
Henry S. VERIFIED CUSTOMER
Very professional service. I drive from Birmingham area for service. It is important to me that you take the time to do a good job, but complete the service asap. I am very satisfied with my experience today.