Told after 3rd conversation with Garrett about ordered parts such as a water pump with the explanation being, the mechanic thought it should be replaced now because it “it might go out” really ? Give me a brake!
Became a lot happier when Brandon and Paul got involved. So far now I’m happy - we shall see.
4/5/2025
Alonzo J. VERIFIED CUSTOMER
You guys are awesome!
4/5/2025
William D. VERIFIED CUSTOMER
Chuck does a great job !
4/5/2025
Walter A. VERIFIED CUSTOMER
Great service.
4/5/2025
Tammie V. VERIFIED CUSTOMER
Great service
4/5/2025
Timothy M. VERIFIED CUSTOMER
Great service!!
4/5/2025
Bonnie W. VERIFIED CUSTOMER
Chuck is always very friendly and knowledgeable
4/5/2025
Wanda M. VERIFIED CUSTOMER
They said it might take 1/2 day but theyvweee through in less than 3 hrs. Thank you they were very nice to deal with. Thank you Wanda M
4/5/2025
Scott K. VERIFIED CUSTOMER
????
4/4/2025
Robert M. VERIFIED CUSTOMER
I have bought 3 new vehicles from you and drive from Alabaster Alabama to get them serviced by Tuscaloosa Toyota because one of the reasons is the service I get and the help and complete satisfaction from Jeremy Beck.
4/4/2025
Scott P. VERIFIED CUSTOMER
Great service
4/4/2025
Michael H. VERIFIED CUSTOMER
He did a great job and very interested in my question.
4/4/2025
Judson L. VERIFIED CUSTOMER
I have just gotten home for the day. I plan to take a longer look at the written documents and charges. I can say we were in and out very quickly.
4/4/2025
Not-Provided A. VERIFIED CUSTOMER
Great customer service and quick and efficient time
4/4/2025
Lowell C. VERIFIED CUSTOMER
Chuck was great
4/4/2025
Taylor W. VERIFIED CUSTOMER
Jeremy went above and beyond to help me make sure my tires were in good shape before I drove off with my toddler. He even personally delivered my car to me at work on his lunch break. Amazing customer service!
4/4/2025
Maurice B. VERIFIED CUSTOMER
Garrett is a good man
4/4/2025
Zeric P. VERIFIED CUSTOMER
Very detailed, knowledgeable, and always have a answer for my questions regarding my truck…..
4/4/2025
Juanita C. VERIFIED CUSTOMER
Completely satisfied. Jeremy is great, asset for your dealership!!
4/4/2025
George D. VERIFIED CUSTOMER
David showed great customer service. He went beyond the call of duty to make sure the customer was taken care of. It meant and showed alot about the culture at Tuscaloosa Toyota.