Just a job well done. Chad is great always gets me the appointment I need and answers all my questions and checks anything I ask him too. Always a pleasure to visit the service dept.
5/23/2025
John C. VERIFIED CUSTOMER
The best service and customer care l’v ever received from any company . The people of Toyota truly make you feel like family
5/23/2025
Donnie F. VERIFIED CUSTOMER
Great service
5/23/2025
Deborah D. VERIFIED CUSTOMER
David has been my Service advisor the last 2 times I brought my car in. He is polite, kind, professional and I will ask for him on my future visits thank you David!!
5/23/2025
Don A. VERIFIED CUSTOMER
Great dealership!
5/23/2025
Gary S. VERIFIED CUSTOMER
Will did a great job in servicing my vehicle without an appointment. I was very satisfied with his promptness and communication.
5/23/2025
Magaria B. VERIFIED CUSTOMER
Very professional and quick service!
5/23/2025
WILLIAM P. VERIFIED CUSTOMER
Every one was very nice and very knowledgeable and the wait was short and the waiting area was splendid . The snacks and candy bars were much to high in price 3.00 is to much for a candy bar . But all said it was a very pleasant experience thank you
5/23/2025
DOSTER M. VERIFIED CUSTOMER
Really confused about start-stop battery issues. And the idea of Tuscaloosa Toyota charging a $195.00 to check engine light is disturbing and add further truth to the rumors about Tuscaloosa Toyota. Makes me tend to distrust you. Your old reputation is the only reason I purchased my Highlander.
5/23/2025
Jo Ann. VERIFIED CUSTOMER
Chuck is the best.
5/23/2025
Melodie C. VERIFIED CUSTOMER
I'm happy with the service provided.
5/23/2025
Dana B. VERIFIED CUSTOMER
Steve Woods is the best
5/23/2025
Linda B. VERIFIED CUSTOMER
Excellent service department, would recommend them to anyone in need of repair of their vehicle.
5/23/2025
John M. VERIFIED CUSTOMER
I appreciate the speed at which repairs were made.
5/23/2025
Jane B. VERIFIED CUSTOMER
My appointment was with Steve Woods so why was I given to someone else when Steve was there
5/23/2025
Rita T. VERIFIED CUSTOMER
Very satisfied.
5/22/2025
Shelby F. VERIFIED CUSTOMER
All around great job! And great customer service.
5/22/2025
Edeltraud R. VERIFIED CUSTOMER
He is amazing. Very friendly and professional. Great customer service
5/22/2025
Raymond W. VERIFIED CUSTOMER
Jeremy was very helpful with his investigating of the warranty of the part that needed replacing. I feel he went above and beyond to make sure everything was taken care of properly. He provided updates throughout the process and was able to get my car back to me sooner than expected. I would rate Jeremy’s handling of the repairs and customer service 5 stars out of 5.