David is so courteous and thorough, and explained a couple of issues that came up during the diagnostics. I will look forward to having him as my service contact at Tuscaloosa Toyota.
6/13/2025
Jon G. VERIFIED CUSTOMER
Fast and simple
6/13/2025
Rick R. VERIFIED CUSTOMER
Chuck always does a great job.
6/12/2025
Kimberly P. VERIFIED CUSTOMER
I feel like the service was professionally performed and the information provided for additional issues was thorough. My vehicle was serviced and available for pick up in an appreciated timely manner.
6/12/2025
Lamar S. VERIFIED CUSTOMER
Very friendly, changed the oil and rotated the tires in less than an hour.
6/12/2025
Mark F. VERIFIED CUSTOMER
Chuck is always taking good care of me and my vehicle.
6/12/2025
Tamalon T. VERIFIED CUSTOMER
Garrett was extremely friendly and went out of his way to be helpful. Will definitely ask for him on the next visit.
6/12/2025
Lynn A. VERIFIED CUSTOMER
Will is extremely efficient, kind, mannerly and takes excellent care of all his clients!!!
6/12/2025
Mitchell C. VERIFIED CUSTOMER
Thanks. Whenever I am financially stable I will take care of all of your repair recommendations for my vehicle
6/12/2025
James H. VERIFIED CUSTOMER
I left a long response today detailing why I am so happy that I am a Toyota/Lexus customer. I will be 69 in a little more than a weeks and I do not plan to purchase any other brand of vehicles. Steve Woods is a great customer service guy. And Tuscaloosa Toyota is my preferred service center.
6/12/2025
Lynn S. VERIFIED CUSTOMER
It took too long, but apparently there was a problem with a printer that caused delays. TJ is excellent and always courteous and professional.
6/12/2025
Keith D. VERIFIED CUSTOMER
We’ve been customers for about 15 years. We have bought a Camry, a Sienna, 2 Highlanders and a Tacoma. We have used the service department for maintenance to purchasing tires and batteries. We have been satisfied with our experiences UNTIL today. Our regular service advisor Jeremy Beck has spoiled us. Always always being professional and making us feel more like family than customers. He was off today. First all the person that met us at our car just got in the car took off. From that point on it went south. It took 1.5 hours to just get tires rotated. and we literally had to hunt people to get paperwork to checkout. The cashier and a supervisor were very nice and apologetic. We are not saying we won’t come back, but we did leave very disappointed.
6/12/2025
Will A. VERIFIED CUSTOMER
Will was Rigo were amazing definitely will be coming back.
6/12/2025
Ronald L. VERIFIED CUSTOMER
Mr Harrison my advisor/check-in tech was great, thorough, and polite.
6/12/2025
Scarlett W. VERIFIED CUSTOMER
Very satisfied
6/12/2025
Jane N. VERIFIED CUSTOMER
Very helpful and knowledgeable
6/12/2025
George N. VERIFIED CUSTOMER
Chad, was great.
6/12/2025
George W. VERIFIED CUSTOMER
Happy with service…
6/12/2025
Susan J. VERIFIED CUSTOMER
We’re always very pleased with Chad !
6/11/2025
George P. VERIFIED CUSTOMER
Steve Woods is great! Really takes care of everything!