Chad Watson always goes above and beyond with helping fix my car! Thankful for the Toyota service team.
7/18/2025
Amy A. VERIFIED CUSTOMER
A+++ service
7/18/2025
Not-Provided A. VERIFIED CUSTOMER
Steve is the best!!
7/18/2025
Cristopher C. VERIFIED CUSTOMER
TJ was professional and kept me in the loop of what was going on with the car in a timely manner
7/18/2025
Alec K. VERIFIED CUSTOMER
I would like to say Mr. Garrett colburn made my experience so great,from the time I arrived, he was polite,and very curdious.
Answered every question,with an expert answer. I will be telling everyone to come to Tuscaloosa Toyota for the best service ever. Thank you Mr. Garrett 5 stars
7/18/2025
Angela J. VERIFIED CUSTOMER
Chad is the best! He always works around my schedule. He explains everything that’s being done and why.
7/18/2025
Mary R. VERIFIED CUSTOMER
Wes is an amazing service advisor. Thank you Wes for an amazing job!!
7/18/2025
Twarner W. VERIFIED CUSTOMER
Jeremy and everyone was very patient and helpful.
7/18/2025
Carolyn B. VERIFIED CUSTOMER
I'm always satisfied with Steve. We have been together through his grandchildren. He calls me, Ms Carolyn. I've been bringing mine and my ex-husband vehicle there since 2010. Therefore; some one has to be doing something right. My ex-husband vehicle is a 2010 Toyota Thundra, we bought it in Mississippi, but I brought it to you all for routine maintenance. The first vehicle we bought from your dealership was a 1994 Toyota Camry. I'm a repeat customer. Thanks Steve. ????
7/18/2025
Scott C. VERIFIED CUSTOMER
Ryan did an excellent job explaining everything.
7/18/2025
Vernon R. VERIFIED CUSTOMER
Brought car in because of malfunction of tire pressure system. This morning got the same message regarding the malfunction. Cannot say 100% dissatisfied with because was advised reprogramming of all 4 sensors was done in hopes of fixing. Also instructed to return if problem continued. A little disappointed....not completely unsatisfied with cause don't think they really knew what problem was.
7/18/2025
Amy T. VERIFIED CUSTOMER
David did an excellent job answering all of my questions and keeping me up to date on the status of my vehicle. Thank you for a very pleasant experience!
7/18/2025
Jeffrey R. VERIFIED CUSTOMER
Ryan Engleman was so very helpful and responsive.
7/18/2025
Lynn N. VERIFIED CUSTOMER
Great service. They took my car on time and finished in 30 minutes. I have never had that kind of service. Will showed me around and got my Wi-Fi set up. The waiting area is great and comfortable. Thank you so much for taking great care of me and my car.
7/18/2025
Lois H. VERIFIED CUSTOMER
Very happy with Chuck. I was in and out quickly.
7/18/2025
Bobbie Y. VERIFIED CUSTOMER
This was my first experience with Garrett. He was courteous and listened to what I had to say. The wait time was also minimal and that was nice.
7/18/2025
Gregory C. VERIFIED CUSTOMER
Truck was ready and no one let me know
7/18/2025
Amy G. VERIFIED CUSTOMER
Garrett was awesome!
7/18/2025
Natasha S. VERIFIED CUSTOMER
Tj is the best service guy I’ve ever had. He Is always the same happy well mannered young man at every one of my appointments. I pray he will be there as long as I have a Toyota. I drive a hour to get there because I’ve such great experiences with him. I would like send a big Thank you to Tj,and encourage him to keep up the great work.