I was very satisfied that with the overall experience
9/17/2025
Harold P. VERIFIED CUSTOMER
Tuscaloosa Toyota has always treated me and my family well which is why we have owned so many Toyota vehicles over the years.
9/17/2025
Glanna C. VERIFIED CUSTOMER
He took great care of me! I was very pleased!
9/17/2025
Yalonda S. VERIFIED CUSTOMER
Thank you Will for the excellent service! Thank you Toyota for the coupons ????
9/17/2025
JERRY J. VERIFIED CUSTOMER
I was satisfied with the service.but I ask for a complimentary free charge on my tire balancing done today.being he convinced me to purchase 4 new tires Oct 4.he refused.i reminded him I've purchased 4 vehicles over the past years.i will remember that refusal.
9/17/2025
Katelyn K. VERIFIED CUSTOMER
Personable, listened, and explained. We worked through an equitable solution to the reason for the visit. Will kept me appraised and followed my account through to completion. Very satisfied
9/17/2025
Wenn M. VERIFIED CUSTOMER
Friendly ,kelp us informed during the entire visit!
9/17/2025
Kimberly V. VERIFIED CUSTOMER
Pricing too high
9/17/2025
Miranda D. VERIFIED CUSTOMER
He is always very nice and professional. I request TJ every maintenance I need. My services have always perfect and and quick
9/17/2025
Candia M. VERIFIED CUSTOMER
Chad Watson has always been so professional and yet personable and that is appreciated. He has made sure I am well taken care of during my vehicle appointments. He is an asset to your company.
9/17/2025
Beverly W. VERIFIED CUSTOMER
I was in and out in less than two hours. I have no complaints about the service.
9/17/2025
Jessica H. VERIFIED CUSTOMER
Service salesman was GreaT! Very pleasant to talk with and not pushy.
Checkout counter was a different story….unprofessional, didn’t acknowledge me just typed in the owed payment amount and expected me to swipe my card, (I was interrupting her conversation with a fellow employee) just looked at her until she said “your total is $160 something” and I replied with a thank you for reaffirming the total so I don’t get charged the wrong amount. She gave me a disgusted look like I was bothering her. She needs to have some better training on customer service.
9/16/2025
Lisa B. VERIFIED CUSTOMER
Very responsive to scheduling maintenance appointment.
Available to answer all my questions.
9/16/2025
Jacquelyn P. VERIFIED CUSTOMER
Will and everyone in the service department was great. Wouldn’t think of going anywhere else.
9/16/2025
Robert W. VERIFIED CUSTOMER
David was friendly and updated me shortly after receiving my vehicle and again when the recommended service items were determined. He was pleasant snd made the experience positive.
9/16/2025
Jennifer D. VERIFIED CUSTOMER
He’s always very nice and informative.
9/16/2025
Henrietta J. VERIFIED CUSTOMER
Beck has always been very helpful. I asked for him at all times
9/16/2025
Dan T. VERIFIED CUSTOMER
All went well
9/16/2025
Waller M. VERIFIED CUSTOMER
He was efficient, no nonsense, listened to my concerns and addressed them.
9/16/2025
Jerry P. VERIFIED CUSTOMER
A job well done by a person that cares about others!