The price was higher than expected. The oil and filter change was about $20 higher than what was communicated in the estimate of the service cost sent to me with the inspection report. (Cost for oil and filter charged was $82 versus estimate of $63.
11/23/2024
Shelly A. VERIFIED CUSTOMER
Thanks for the cool Yoda!!
11/23/2024
Robert A. VERIFIED CUSTOMER
Everyone is very helpful and attention to detail is great. Will always have my vehicle here for service and repairs.
11/23/2024
Eric S. VERIFIED CUSTOMER
Quickly took care of my drive-in service.
11/23/2024
Ianthanette T. VERIFIED CUSTOMER
Well pleased with the services Thanks I appreciate your help. Have an Amazing weekend
11/23/2024
Jerry J. VERIFIED CUSTOMER
Mr.Gaddy was very courteous.
He personally came to the reception area to let me know my car was ready.
It was brought back into the bay area for me.
Thank you Mr.Gaddy
11/23/2024
Pamela M. VERIFIED CUSTOMER
We trust the work that they do on our Car. Excellent service
11/23/2024
Richard I. VERIFIED CUSTOMER
Montreko was very responsive to my questions. He was very professional and represented Toyota of Gastonia very well. Great job Montreko….
11/23/2024
Paul V. VERIFIED CUSTOMER
The service advisor took care of my transportation needs. Danielle was great. I was provided a price through text that did not end up being the price that I paid when picking up my vehicle. I was told it’s new software program. Also the coupon I presented at the time of dropping off my vehicle was not applied. I had to return, get assistance from Mr. Marcel Black in order to get my refund for your mistake! First and last time at your dealership.
11/22/2024
Richard B. VERIFIED CUSTOMER
In and out efficiently. Thanks Michael Cavallo.
11/22/2024
Rafael A. VERIFIED CUSTOMER
I have chosen to continue to receive Toyota care from Toyota of Gastonia, despite having two closer alternatives (I am 45 min away) for two reasons: 1- the car was bought there and 2- I am very satisfied with the service and the attention from the tech staff.
11/22/2024
Susan P. VERIFIED CUSTOMER
I just had an inspection and two tires put on. I drove in without an appointment. Thinks went very good. Thank you
11/22/2024
Chaker L. VERIFIED CUSTOMER
Quick service! Friendly environment!
11/22/2024
Lisa H. VERIFIED CUSTOMER
Always a wonderful experience. Michael Cavaillo took excellent care of my car. Everyone is always so nice.
Definitely a top notch service department
11/22/2024
Rebecca W. VERIFIED CUSTOMER
Everyone was friendly and helpful
11/22/2024
Krzysztof C. VERIFIED CUSTOMER
Well done y did good job
11/22/2024
Melissa H. VERIFIED CUSTOMER
I have been helped by Micheal several years ago. He was awesome then and was awesome today. Prompt and no-stress. My friend is now considering buying a Toyota because of the wonderful experience we had in an emergency situation. And I even got a Yoda figurine in my car! I loved it!
11/22/2024
Peyton Y. VERIFIED CUSTOMER
Great service, very responsive, over exceeded my expectations