The entire staff was super kind and understanding, I had an amazing first experience with my car services being a first time toyota buyer!
3/13/2025
Marty H. VERIFIED CUSTOMER
Very professional and transparent about repairs .
3/13/2025
Anna H. VERIFIED CUSTOMER
We were there for just over two hours for nothing more than an oil change and air filter change. If nothing else, we should’ve been told that you were quite busy. Also, we told this to the gentleman that finally took us to our car. He did not say a thing about it. We think he could’ve at least had an apology or somehow otherwise let us know why things took so long.
3/12/2025
Anthony C. VERIFIED CUSTOMER
Great service!
3/12/2025
Beth P. VERIFIED CUSTOMER
N
3/12/2025
Hutch V. VERIFIED CUSTOMER
Thank you Michael and the team at Toyota of Gastonia. Great service and a great dealership
3/12/2025
Bryan W. VERIFIED CUSTOMER
Very satisfied
3/12/2025
John M. VERIFIED CUSTOMER
Job done.
Note that the tires were inflated to 35psi while the recommended tag on the door is 29psi (no big deal, I adjusted the pressure when the tires cooled off)
3/12/2025
Stephen F. VERIFIED CUSTOMER
Standard Service coverage was under warranty!! Tires rotated also under warranty. Replaced cabin and air filters $108 . Was done in roughly an 1-1.5 hour, so satisfied with the service…
3/12/2025
Bob F. VERIFIED CUSTOMER
Received the survey but it wouldn’t allow me to enter any comments. When I tried a second time it said I already submitted my survey. John was personable, answered all my questions, and kept me informed of my vehicle’s status. I’ve come to expect high levels of customer service from Toyota of Gastonia and every time I’ve had my car serviced y’all exceeded my expectations.
3/12/2025
Mal B. VERIFIED CUSTOMER
Excellent service. Impressed with courtesy of personnel and cleanliness of facilities.
3/12/2025
Terrence A. VERIFIED CUSTOMER
Completely satisfied ???? no complaints at all ! Always on top of my vehicle!!
Terrence A
3/11/2025
Bryan J. VERIFIED CUSTOMER
All ways get great service at Toyota of Gastonia been using it for over 30 years
3/11/2025
Chad B. VERIFIED CUSTOMER
Excellent service
3/11/2025
Brant A. VERIFIED CUSTOMER
Great job everyone. Great team
3/11/2025
Leanne M. VERIFIED CUSTOMER
Taylor was so accountable helpful, and knowledgeable! It was wonderful working with her
3/11/2025
John B. VERIFIED CUSTOMER
Great job and Kevin was very professional and informative
3/11/2025
Edward P. VERIFIED CUSTOMER
Very satisfied with the service and time it took them to complete the service!!!!
3/11/2025
David T. VERIFIED CUSTOMER
Professional service and great communications. My car was serviced in a timely manner.
Thanks for the great service.
3/11/2025
Vickie J. VERIFIED CUSTOMER
The woret experience i have ever had. Quoted me wrong on price of service alot and expected me to pay it. I have been. Customer for years and years and did nothave the money. Would not have had you do it had i lnown. I just recently had some very serious surgery and teying to pY off hospital. I am truly sick of what happened today. Not sure i will be back.toyota has never treated me in this manner. I paid $234.00 also yesterday. I am retired and on a fixed income. Like i said i am just sick. This was your error.