To many issues to list I thought I brought my fleet vehicle to a professional trained service center but instead a possible school of students learning to be mechanics who cant diagnose with certainty and all at the expense of the customer. The communication from service writer to service manager needs a lot help.
12/24/2024
William P. VERIFIED CUSTOMER
It’s always a pleasure dealing with Jena and Chuey from your shop, I would not trust my vehicle with anyone else. Thank you guys for always providing the best service.
12/23/2024
David K. VERIFIED CUSTOMER
Love my customer care person Jena she's excellent
12/23/2024
Randy M. VERIFIED CUSTOMER
Staff /Jenna were extremely helpful and displayed a very professional approach to customer care. A job well done and very much appreciated.
12/21/2024
Kim D. VERIFIED CUSTOMER
Thank you paul. The yoko
12/20/2024
Breanne B. VERIFIED CUSTOMER
Jena is always amazing to work with- Knowledgeable, friendly, & prompt.
Definitely deserving of a raise or tropical vacation!
12/20/2024
Andrew B. VERIFIED CUSTOMER
Jena did an amazing job helping me out today. Her service was 10 out of 10 everybody that works at Cardinal Way made me feel so welcomed and special.
12/20/2024
Chris V. VERIFIED CUSTOMER
Jena was very knowledgeable. I have 10 years experience in this industry a long time ago. I am usually underwhelmed by the knowledge and level of service received these days. Jena was professional, knew what repairs were done and kept me informed. I will recommend your dealership for service.
12/20/2024
Cheryl T. VERIFIED CUSTOMER
Very organized
12/18/2024
Cassandra V. VERIFIED CUSTOMER
Jena is attentive, thorough, and so pleasant! She is THE reason we stick with Cardinale way! The service she provides along with the kindness and care she shows to the customer is unrivaled. We are so pleased with the consistent fantastic customer service. Thank you!
12/18/2024
Dean H. VERIFIED CUSTOMER
I’m very thankful for the quick service I received
12/18/2024
Ian M. VERIFIED CUSTOMER
Paul the driver was very helpful and made everything easy. When I called to make the appointment they quotes me $89 for the oil change. I was surprised to learn it was more than $300. I would have gone somewhere else. I used if they would price match other places and they said no. They were also did not take any responsibility for the person that gave me incorrect information. I call the Santa Rosa dealership and it should not matter if my call was rerouted. they had all of my vehicle information in front of them, but did not do enough research to quote me correctly. I dont think I will go back.
12/18/2024
Csongor C. VERIFIED CUSTOMER
Everything was smooth and easy! Thank you
12/17/2024
Kyle C. VERIFIED CUSTOMER
Jena was a pleasure to work with!
12/16/2024
Kenneth H. VERIFIED CUSTOMER
Jena was amazing. She’s always friendly and welcoming
12/16/2024
Gustave F. VERIFIED CUSTOMER
Excellent service by Jena as usual.
12/14/2024
Peter N. VERIFIED CUSTOMER
Thank you
12/12/2024
Heidi D. VERIFIED CUSTOMER
Thank you for working with me and your staff was amazing.