Little to no communication about where the vehicle is at, in regards to repair.
1/13/2025
Aaa (. VERIFIED CUSTOMER
Jena is a keeper! If she ever becomes dissatisfied with your organization, we have a place for her!!
1/12/2025
Patricia S. VERIFIED CUSTOMER
Jena was great! She was so helpful and understanding. The service didn’t take that long and I was back on the road.
1/12/2025
Martin M. VERIFIED CUSTOMER
3xs I've taken my vehicle in to be serviced & every single time something is not completed. I wait for 2-3 hrs for a simple oil change & its still not fully completed. I would never take my vehicle in for major repairs, as the techs lack attention to detail. I wouldnt feel safe! I won't be back to either purchase another vehicle (I've purchased 4 from lithia) or have my vehicle serviced again. Since changing ownership, the service has gone down hill
1/12/2025
Richard H. VERIFIED CUSTOMER
Nicole had limited experience, but asked colleagues for answers and advice. She did a good job.
1/11/2025
Chris P. VERIFIED CUSTOMER
Excellent service. Paul was so nice and took great care of me. A+++
1/11/2025
Glenda E. VERIFIED CUSTOMER
Very polite and knowledgeable
1/11/2025
Linda W. VERIFIED CUSTOMER
Oil change very satisfied. But had requested tires to be rotated and was told the mechanic could not get the lug knots off and didn’t do the rotation. I got new tires from you guys and you guys put them on in September. So something isn’t making sense to me about this. Did your mechanic that put on my new tires make them so tight another mechanic couldn’t get them off?? Now what. I thought about this problem while driving back the hour and a half from your shop??
1/11/2025
Justin J. VERIFIED CUSTOMER
I had an exceptional experience, very friendly staff. Paul was incredibly helpful, and made sure I got everything I need handled. I am very, very satisfied with my service. I will be returning for further services in the future.
1/11/2025
Cordi S. VERIFIED CUSTOMER
Jenna is always super helpful!!!
1/10/2025
Lois F. VERIFIED CUSTOMER
Friendly. Informative.competent
1/10/2025
Michael N. VERIFIED CUSTOMER
Jena did an excellent job
1/10/2025
Thomas M. VERIFIED CUSTOMER
Paul was friendly and professional. He delivered on all aspects of the job, in a timely manner!!
1/10/2025
Valorie R. VERIFIED CUSTOMER
Service was great. Waiting area noisy with loud TV and loud music from showroom
1/9/2025
Linda B. VERIFIED CUSTOMER
Sam is the best 4 ????????
1/9/2025
Judy K. VERIFIED CUSTOMER
Fast service and friendly, thanks
1/9/2025
Stephanie G. VERIFIED CUSTOMER
Nicole was amazing
1/9/2025
Daniel B. VERIFIED CUSTOMER
Samuel/Ben is always a pleasure to work with and I always look forward to working with him. I appreciate that Ben always makes me feel welcomed and like I’m part of the CW family. Thank you Ben!
1/9/2025
Richard W. VERIFIED CUSTOMER
Nice people they explained what’s going on and they’re prompt on time I was made. I’m very impressed. You get some good workers and management it. they get 100 out of 100 personality and prompt.