Thank you it was a pleasure getting the help I needed
5/1/2024
Marie H. VERIFIED CUSTOMER
I have always felt well taken care of. Thank you!
5/1/2024
Lisa R. VERIFIED CUSTOMER
Id like to say a big Thank you to Sal, he worked with me all through the repair process and did everything he could to get my vehicle repaired. Sal was very attentive and I am so grateful ! Thank you Sal and Hyundai repairs.
4/30/2024
Mickey H. VERIFIED CUSTOMER
Sal gives outstanding customer service, head and shoulders, above the rest.
4/30/2024
Javier C. VERIFIED CUSTOMER
Thanks.
4/30/2024
Amelia P. VERIFIED CUSTOMER
Quick, professional and pleasant experience.
4/29/2024
Erik G. VERIFIED CUSTOMER
I would like to thank Salvador Rivera for a great service experience. He was very friendly and explained everything in detail of what would be done to my car and gave me a approximate ETA of when the work would be done. He gave me a call to let me know what was wrong with my car and let me know what would be done and how it would be covered under my warranty. After all the work was done he gave me a call to come pick up my car and also I received a text letting me know that my car was ready. I was very pleased with the service and I believe Salvador Rivera is a important asset to your business. Thank you.
4/29/2024
Mario T. VERIFIED CUSTOMER
Thank you
4/29/2024
Raul C. VERIFIED CUSTOMER
Thank you to Isaiah took care all of my recall for my Hyundai Sonata. Appreciate you all
4/29/2024
John A. VERIFIED CUSTOMER
Allyson is very helpful and make servicing my car easy
4/28/2024
Steven G. VERIFIED CUSTOMER
Isaiah was great. Dealer repair prices seem high.
4/28/2024
Presley R. VERIFIED CUSTOMER
Thank you to my customer service representative, Isaiah. He was very polite and professional. I appreciate the time he took in assisting me. I always bring my car for service at your location and I am never disappointed. Thanks to the service team for taking great care of my vehicle, it runs great.
4/28/2024
Dottie A. VERIFIED CUSTOMER
There is a possible reoccurring issue that may be going on with my car, the only way to know is bring the car in when it happens again without turning the car off, so the error code
Can be found.
4/28/2024
Heidi B. VERIFIED CUSTOMER
I purchased the service package that includes tire rotation. I learned that this was not done due to a bubble in my tire when I picked up my car on Monday after asking about tire rotation process. A phone call to make me aware of the situation would have been helpful. I only learned that the service was not performed after I inquired about the rotation directly. I then asked that the tire be ordered for replacement on Monday. Hearing nothing back by mid-day on Thursday, I called and learned that the tire had not been done. The tire was then ordered and I was told the installation and rotation would be done and that while no discount could be provided at this time, I would receive one the next time the car was serviced. Thank you.
Today (Friday) I received a call that the tire arrived and it was installed. I picked up the car after new tire installation but now realize that the tires were again not rotated. My confidence in follow through on purchased services is weak. I don’t have a way to know that services promised and paid for are actually completed at Cardinale Way Hyundai, Glendora judging from these experiences.
4/27/2024
Alina G. VERIFIED CUSTOMER
Original price quote ~$300
“Corrected” price quote ~$835
Absolutely no price transparency and sketchy price updates because Aaron didn’t get the right information.
Making price adjustments like that leave a bad taste in the mouth especially with price gouging and such a “respected” company.
Loyal customer with Hyundai for years and my entire family owns Hyundai.
Safe to say service and customer service and appreciation has gone down.
I refused service at this astronomical price and left with $200 less and almost without any or part number to figure out with a local family owned third party mechanic which deserves the business more than Hyundai Glendale.
4/27/2024
JEANETTE M. VERIFIED CUSTOMER
Have Mr Cox call me
4/27/2024
Gerardo M. VERIFIED CUSTOMER
Excellent customer service. And great environment waiting area
4/27/2024
Mark R. VERIFIED CUSTOMER
Quick and easy, the guys that helped me were very professional
4/27/2024
Luz C. VERIFIED CUSTOMER
I don’t want to be reached. It’s a little too late for anyone to reach out to me. Your entire staff is completely clueless and unprofessional. I’ve been dealing with my car issues for a year and every time work was done on it, the car for worse. The lack of communication was ridiculous and it was stressful. Never would i recommend Hyundai services to anyone.
4/27/2024
Craig V. VERIFIED CUSTOMER
Allyson Maring was very professional and kept me updated on the status of my work being done very well.