The staff was very kind and the service was great.
4/23/2024
Nourma K. VERIFIED CUSTOMER
allyson was really nice and helpful!
4/22/2024
Brian V. VERIFIED CUSTOMER
the work was done. the staff was nice, but am still getting the same DTC code on the vehicle. not sure why still get DTC codes we ithin 24 hours after using car, when they said that code was fixed and shouldn't come back again. but yet within 48 hours the same DTC code keeps coming back. very frustrating!! this is the 3-4 time seeing this code come up and not fixed.
4/22/2024
Priscilla S. VERIFIED CUSTOMER
Aaron is very professional and courteous.
4/21/2024
Herlinda M. VERIFIED CUSTOMER
Had to wait 3 hrs just to get my front headlight fixed and i had an appointment. Wash changed ove $100 when i was quoted $50-65 the week before. Yes, i was given a discount but having to wait 3 hrs when i was told it would only be 30min…. No was not satisfied with the service. The advisor was apologetic but still i had to wait 3 hrs .
4/21/2024
Jose S. VERIFIED CUSTOMER
Very satisfied with your service center, personal was very helpful and pleasant.
4/21/2024
Justin G. VERIFIED CUSTOMER
Ur employees did a wonderful job
4/21/2024
Martha Peric. VERIFIED CUSTOMER
Service was great ! Isaiah was helpful and great thanks
4/21/2024
Brandon F. VERIFIED CUSTOMER
Professional, relaxed, patient and understanding
4/20/2024
Karin P. VERIFIED CUSTOMER
Looks really nice and shiny and runs great so far everything is good. Would’ve been nice if you could’ve cleaned out the floor in front of the driver, but that’s OK. I met a good friend and that makes it even better.
4/20/2024
Nicholas M. VERIFIED CUSTOMER
She kept me up to date on what was happening with the extra part I needed which was very helpful.
4/20/2024
Jose C. VERIFIED CUSTOMER
Thank you, Isaiah, for your professional and courteous service.
4/20/2024
Gong C. VERIFIED CUSTOMER
I am still within the warranty period for my car. During a routine multi-point inspection, a faulty component was found that needed replacement. Since they needed to order the part, I was asked to go home and wait. Days went by without any updates or communication from them. After eleven excruciating days, I called them, only to be told that I need to bring my car back in for them to take new pictures and confirm the fault before they can order the replacement part and proceed with the repair.
I am utterly outraged by their lack of communication and consideration. How could they leave me hanging for so long without any updates? And now, I have to make an additional trip to the service center just because they failed to properly document the issue the first time? This is completely unacceptable service. I am fuming with anger and frustration over their ineptitude and disregard for my time and convenience. What an absolutely maddening experience this has been! I demand a resolution and better treatment moving forward.
4/19/2024
Cuong T. VERIFIED CUSTOMER
Excellent customer service
4/19/2024
Katrina T. VERIFIED CUSTOMER
Aaron in service is an asset to your company. You do need to work on the horrible smell in the service dept tho
4/19/2024
Jody G. VERIFIED CUSTOMER
Allyson was welcoming and kept me informed. Great customer service! I will happily trust my Venue to Cardinale Hyundai.
4/19/2024
Daniel C. VERIFIED CUSTOMER
Great service
4/19/2024
Saed A. VERIFIED CUSTOMER
Good service, clean shop, reasonable cost.
4/18/2024
Aleksei P. VERIFIED CUSTOMER
Everything went well. I am completely satisfied
4/18/2024
Candise Marie. VERIFIED CUSTOMER
My 2024 Kona was in for recall issues. It was my first experience with the service department . Ally was great! She gave me frequent updates on my car she went above and beyond was also very thoughtful switching me from a sedan to an SUV loaner, which my joints really appreciated!