Sean was a very honest service representative.He is a great asset to your company. I will highly consider Toyota in Bourbonnais when looking for my next car strictly based on the experience with a representative like Sean
1/30/2025
Andrew H. VERIFIED CUSTOMER
Asked 2 employees between scheduling my appointment...Asked if possible my truck be washed while there if possible...both said yes but truck was not washed
1/30/2025
Joseph G. VERIFIED CUSTOMER
The Truck is treating me well, just as the Dealership does.
Steve is top notch with service and always treats everyone
with respect and gives you the time and understanding if there’s
any issues. Great experience
1/30/2025
Marva T. VERIFIED CUSTOMER
Honest and forthright - thank you Sean!
1/30/2025
Carol H. VERIFIED CUSTOMER
Sean was courteous and helpful keeping us informed along the way. Appreciated his insight on matters of the vehicle.
1/29/2025
James S. VERIFIED CUSTOMER
The service writer was very nice even though he couldn’t start my truck by the remote control. I wanted to find that out and he didn’t and I don’t understand every time I’ve been there before my vehicle was washed. I don’t understand what the hell what’s going on there? J
1/29/2025
Marva T. VERIFIED CUSTOMER
Buy my car - no trade in
1/28/2025
Guia H. VERIFIED CUSTOMER
Very polite attentive and friendly staff in the service department! Thank you for the fast service.
1/28/2025
Richard B. VERIFIED CUSTOMER
Sean was excellent!
1/28/2025
Christine F. VERIFIED CUSTOMER
Service was smooth and fast . Nathan always does a great job !
1/28/2025
Gary C. VERIFIED CUSTOMER
Sean was very polite and helpful. There was an another young man that helped also Didn’t catch his name. Also was very polite.
1/28/2025
Christine B. VERIFIED CUSTOMER
Sean was very helpful and overall it was a great experience. I will be looking to have future maintenance things done at this location. Thank you!
1/25/2025
Wayne M. VERIFIED CUSTOMER
Will not return
1/25/2025
Robert E. VERIFIED CUSTOMER
We appreciate the recall work being done as well as the regular excellent service. Nathan is always very helpful and honest.
1/25/2025
Bradley B. VERIFIED CUSTOMER
Very good job today.
1/25/2025
Kenneth M. VERIFIED CUSTOMER
Sean is always friendly
1/24/2025
Catriese C. VERIFIED CUSTOMER
It tried to do as much as he could with my car.
1/23/2025
Susan C. VERIFIED CUSTOMER
Excellent service
1/23/2025
Katie M. VERIFIED CUSTOMER
I bought my Camry brand new from you guys and have been diligent with oil changes and have only used your service department then when I came in Friday for my oil change and brake inspection I was told I have missed several different engine maintenance/ fluid exchanges now I need $2100 worth of services. Why was I not informed that these things needed attention, I thought the dealership service department would be the most reliable to keep my car running, now I feel like I wasn’t told things so my car would not hold up as long so I would either buy a new car from you or spend a fortune fixing it. Very disappointing and will probably take my business elsewhere.