I was told at the time of my first oil change that that one was covered by Toyota and my next one would be covered by the dealership. O was very disappointed when I was charged for the oil chane on December 9th. I asked about the charge and was told I was incorrect. Very didappointed.
12/11/2025
Mario T. VERIFIED CUSTOMER
They was very professional and did a great job
12/11/2025
Tamara C. VERIFIED CUSTOMER
Great service.
12/11/2025
Arthur W. VERIFIED CUSTOMER
Was not informed 5k service/oil change was not covered in warranty.
12/11/2025
Linda A. VERIFIED CUSTOMER
Excellent service
12/11/2025
Michelle J. VERIFIED CUSTOMER
He respected my time crunch and understood my reluctance to do additional work on my vehicle.I appreciated that.
12/11/2025
Nick D. VERIFIED CUSTOMER
Nate was a great fellow and ensured that everything went smoothly. Couldn't be happier with my experience there.
12/6/2025
Joseph K. VERIFIED CUSTOMER
Excellent service
12/6/2025
Keith S. VERIFIED CUSTOMER
Your staff was congenial and polite.
12/6/2025
Erin G. VERIFIED CUSTOMER
Very professional and fast
12/6/2025
Kathy B. VERIFIED CUSTOMER
Replacing chairs in waiting room
12/6/2025
Julie Anne. VERIFIED CUSTOMER
Toni is always delightful, helpful and polite!
12/6/2025
Kenneth G. VERIFIED CUSTOMER
Good morning every time I come to Bourbon a Toyota it is the best service ever that’s why I like coming there. They are genuine good customer service you can’t find that too many places but Toyota and Bourbon you can find it. Love you all. Keep up the good work.
12/6/2025
John E. VERIFIED CUSTOMER
Nathan was very courteous and respectful. Things went well
11/26/2025
Rhonda H. VERIFIED CUSTOMER
My car now has a smoother ride!
11/25/2025
Joann S. VERIFIED CUSTOMER
Was very friendly and answered all my questions and even cleaned my car