He has great customer service skills. He explained the processes, wait time, and offered to have someone drive me to a near by restaurant if I was hungry. He kept updating me so I knew how far into the service we were. When I asked him about my vehicle, he had the answers I needed.
2/7/2025
John P. VERIFIED CUSTOMER
Dan is a fantastic person and demonstrates excellent customer service every time I'm there. It's because of him that I choose to have my vehicle serviced here.
2/7/2025
Frances K. VERIFIED CUSTOMER
It took 30 days to fix my car and car was not vaccum or washed
2/7/2025
Danny M. VERIFIED CUSTOMER
Service was fast. Tech was professional
2/7/2025
Sally T. VERIFIED CUSTOMER
Carl Bailey was very helpful and friendly
2/6/2025
Leona M. VERIFIED CUSTOMER
I was very satisfied Devin made sure I was taken care of promptly so I didn’t have to wait too long!
Thanks very much!
2/6/2025
Linda D. VERIFIED CUSTOMER
Everyone very friendly. Salesperson met me in the lot and when I explained I had a service appt he showed me where to pull in the bay. Appreciate everyone there!
2/6/2025
Terry T. VERIFIED CUSTOMER
First time I’ve owned a Toyota service and this was my first service call.
The required service was performed, rotating the tires and checking fluids but the car was returned unwashed?
I’ve always taken my vehicles to the dealership for scheduled maintenances and have never had a vehicle returned from service without being washed inside and out. Not sure if that’s a service that Toyota normally provides but it does make a difference to the customer.
Regards,
Terry
2/6/2025
Linda V. VERIFIED CUSTOMER
Dan was super
2/6/2025
Gloria G. VERIFIED CUSTOMER
I like Dan he is very helpful
2/6/2025
Darlene S. VERIFIED CUSTOMER
Explained well and was helpful with my questions. Great customer service!
2/5/2025
Susan M. VERIFIED CUSTOMER
On my way home I had to call in about a dashboard warning that was evidently not finished setting up at my appointment. Please be sure to double check this next time. Tristen helped me clear it off the screen.
Susan M
2/5/2025
Barbara F. VERIFIED CUSTOMER
I mentioned that I needed to be in my area to help at one of schools and they had my car done in record time. Also, the gentleman was very personable!
2/5/2025
Mike M. VERIFIED CUSTOMER
Thanks Devin, completely satisfied with my experience today
2/5/2025
Bob H. VERIFIED CUSTOMER
I have a history of trust with Dan Proffer. He has always dealt very fairly and efficiently with me. I believe that he is a top-notch, very knowledgeable service manager and I look forward to continuing to work with him.
2/5/2025
Nancy C. VERIFIED CUSTOMER
Very knowledgeable and competent —-keep him
2/4/2025
Weldon B. VERIFIED CUSTOMER
Devin and crew did a really quick turnaround on the minor warranty service that was reason for the visit.
Great job!
2/3/2025
Beverly R. VERIFIED CUSTOMER
Staff was real helpful also they welcomed me without an appointment
I will definitely be going back.
Thank you so much!
2/2/2025
Howard L. VERIFIED CUSTOMER
He was good. The tech , first name Dutch went above and beyond for me. Guys like him are rare in this day and age.
2/2/2025
Diane B. VERIFIED CUSTOMER
What you charged for a simple oil change is disgusting. We don’t plan on returning.