Pueblo Toyota Auto Repair Service

Let me first say, Tristan was great and my dissatisfaction has nothing to do with his wonderful customer service. I have trusted the maintenance of my Toyota vehicles to the dealership and been satisfied even with minor cost increases ove the years, however today I brought my vehicle in for regular maintenance and to request a few concerns be addressed. AC not cooling and stange sound coming from the rear end of the vehicle. Upon further inspection there were some items that needed attention and I received a "text message" with quoted pricing that seemed a bit High. I called in and asked if I could come pickup the vehicle and discuss the cost of repairs. When I got to the dealership they were verifying cost for parts and labor. I was already asking if there was a way to reduce the cost since it was over 3000.00 for the recommended items, however they came back to inform me that not only was there no way to reduce the cost, but the text I received was off by almost a 1000.00 MORE than what was originally sent to me. This was very discouraging and disappointing. I am waiting to here if the parts can be available by the end of the week, but I must also explore aftermarket options insights of the GROSS miscalculation in cost.

He did a great job taking care of everything. Thanks.

Everything wasgood good job they my truck will be done in 1 hrs and it sure was good job toyata

I was satisfied with Tristan and the service.

X

When I called on Monday, I was told that the parts that I ordered from the Toyota warehouse had arrived. After driving three hours on Tuesday to get to Toyota Pueblo I waited for four hours only to find out that Toyota had sent the incorrect parts. While driving back home, I called Toyota to see if I could schedule a new appointment for Thursday after the correct parts were supposed to arrive. I was told that I needed to wait until Wednesday morning to find out whether they could fit me in on Thursday.

There was gunk left on gear shift and steering wheel.

Tristan is always a pleasure to work with. Daniel is always welcoming.

Polite and efficient, got checked in worn no issues completed the lof and it didn't take very long.

ILOVEUGUYS

I would like to be better informed on how long it may take to make best judgment to stay and wait or leave.

Very efficient and friendly service

I had a great experience, Angelica was super nice and helpful!

Dan is great at his job! He is very informative about what is taking place with your vehicle.

thanks Triston !

Great Service, Thanks !!

Good job done. Thank you.

Very good person usual.

First timer. Thanks!

Daniel, was very through in assessing my schedule maintenance needs!