Pueblo Toyota Auto Repair Service

Service is professionally done. Dan keep aware of what's going on with service to my vehicle. Which is always a plus.

I waited all day and no answer with my truck. Dan was great! He offered up so many things to me to make the day a little easier.

None

Work was done in a timely manner and everyone was curtious.

Great

Yall are always very pleasant to deal with and service is quick and easy. I never have to wait long for an appointment.

None at this time.

I answered no because when checking in, the appt was put under the 2023 Toyota Corolla Cross which I traded in for my 2026 Corolla Cross in january 2026 at your dealership. Need to fix your system for updating vehicles. Thanks otherwise satisfied, Thanks

The car seemed to go back to the shop in a timely manner. I was happy to get my vehicle within the hour. Thank you

Brought truck in for a diagnostic. Requested that truck be driven by technician to replicate fault. Was giving a generic fault code that did not provide information to what part had failed has to speak to technician to voice my concerns on how to replicate the problem. I was provided with a fault code that I had already diagnosed myself and was aware of within 5 miles picking the truck up. I had it rescanned at a different service center, and they provided a different set of codes. Before I ever brought the truck in, I was told the technician. Could drive it on the highway to replicate the problem based on the mileage of the truck. I do not believe the truck was driven at all to replicate the problem I was seeking diagnostic. For $200, I was only provided with a code that I already knew. Different codes presented themselves within 5 miles of leaving. And were codes that did not come up when diagnosed there i would not have brought the truck 45 miles to be diagnosed. If I had known that it would not be driven to replicate the problem. This does not reflect on any issue with my service writer she was as helpful as company policy allowed. I feel this was a total waste of time and money on my part. There was no breakdown on cost of parts or labor for the job that was presented only a total. Amount with no idea of exactly what would be replaced. I was very surprised to hear that it is company policy that a customer may not speak to the technician. That is working on his vehicle. I have not encountered this at any other shop that I have used. Overall, it has been a very unsatisfactory experience. My entire family drives Toyota vehicles, and I've had mainly good experiences with Pueblo. Toyota, but this one will have me reconsidering. Where any of our service is done again?

I just want to thank Dan for his great service that he always provides. He is always helpful with what ever you need done Knowledgeable, fast, friendly…a rare person in today’s world!

Tyler and all the staff were great! We had a last minute electrical issue on our Tundra just as we were starting a 3-week road trip. Even though Service was booked for the day, they squeezed us in and fixed our problem.

Make the diagnosis cheaper

Got home oil dip stick was left out.

When I arrived to get my pick up, I checked my app and pick up was sitting outside. Doors unlocked has three under inflated tires and I had cash in the pick up so I quickly locked the pick up through the app. When I asked her service guy about looking at the parts that you replaced, she said that’s not possible because it’s on my way and I said well can we go look for it? Nope that’s not possible so hopefully the one little picture that the technician took will satisfy the insurance.

Wanted to add that Daniel is a great asset to your team at Pueblo Toyota as well. He maintained composure when the line was growing long and there was no one else up front to help. He is diligent and finds answers for you and stands by his word. Integrity , true (real)integrity , is hard to come by these days. I sat and watched Dylan and Daniel for a few hours... without skipping a beat they performed professionally and Toyota should be proud to have them. Great customer service and representation.

Todays service was exceptional! I was having service to install new tires and rims as I had experienced a blowout.i asked them to put my spare back in place and dispose of the bad tire. Not only did they complete my request they took the time to put the tools used to change my tire back in the various compartments. Thank you Pueblo Toyota for always taking great care of my cars needs!

Love this place. All the people service.

Triston was great! He was able to get my car in for a battery replacement without an appointment and within the originally quoted price. He was very friendly and pleasant to work with.

Great service and satisfaction.