Tech was awesome in explaining and answering questions
11/14/2025
Floyd G. VERIFIED CUSTOMER
Dan is an awesome person to work with! Very efficient and alway friendly! If we trade in our Tacoma for a 4 Runner I would like to request that Dan get a little kick back for his awesome service!
11/14/2025
Janice S. VERIFIED CUSTOMER
Triston was very professional and assisted me with my questions and needs
11/14/2025
Sasan D. VERIFIED CUSTOMER
Great work thanks
11/13/2025
Julie H. VERIFIED CUSTOMER
The service for my car was quick and easy and Dan and staff were very kind and helpful.
11/13/2025
Lorraine D. VERIFIED CUSTOMER
Triston was very professional and very polite. Made my service appointment a pleasant experience. Thank you.
11/13/2025
Kendall M. VERIFIED CUSTOMER
I’m extremely disappointed with the service experience at Pueblo Toyota. What was supposed to be a quick routine oil change and software update turned into an unacceptable wait of 3 hours and 40 minutes—almost 4 hours! This is especially frustrating considering we had a scheduled appointment.
Communication was also lacking throughout the process. At times, the service desk was completely unmanned, which led to confusion and uncertainty about the status of our vehicle.
Overall, this experience was far from what I would expect from a dealership of this caliber, and it’s disappointing that basic customer service and clear communication were not prioritized.
11/13/2025
Suzanne P. VERIFIED CUSTOMER
Dylan was great and answered all my questions! Quick and efficient
11/13/2025
William B. VERIFIED CUSTOMER
I had a very pleasant experience today. He was friendly and professional. I decided to take my Lexus to your service department because I am very pleased with the staff and the service I receive.
11/13/2025
Antonio S. VERIFIED CUSTOMER
Great service in a timely manner!
11/12/2025
Isaac H. VERIFIED CUSTOMER
Tristan is very professional makes sure to greet not only myself but all customers by name and have those small meaningful conversations vs just give me your keys and go sit down. Tristan has always made me feel comfortable when dropping off my car
11/12/2025
Patricia C. VERIFIED CUSTOMER
You were efficient and listened to my concerns. I am pleased with my vehicle.
11/12/2025
Michele C. VERIFIED CUSTOMER
Angelica was very friendly and professional. She did an excellent job explaining what services were provided and what future services needed to be scheduled.
11/11/2025
Robert R. VERIFIED CUSTOMER
Good service and fast
11/11/2025
Shawn A. VERIFIED CUSTOMER
Daniel was great to work with in the maintenance process of my vehicle. He was very personable and explained the details of the work. He is an excellent service advisor to engage with.
11/11/2025
Paul J. VERIFIED CUSTOMER
Quick, professional service. Thank you.
11/11/2025
Laurie M. VERIFIED CUSTOMER
I'm satisfied with the maintenance on my vehicle, however I'm not happy that I scheduled an appointment ahead of time and I still have to wait 2 hours for an oil change.
11/11/2025
Mike M. VERIFIED CUSTOMER
Good people work there, professional.
11/10/2025
Jody H. VERIFIED CUSTOMER
Great job from a great team!
11/9/2025
Lucinda G. VERIFIED CUSTOMER
Thank you for getting us taken care of so quickly. We appreciate your consideration for our time!