Pueblo Toyota Auto Repair Service

Dan was professional , nice and very competent

Triston was very helpful and friendly

Excellent customer service!

Triston was very helpful and thorough.

I wasn’t told when the car was finished. Dan wasn’t there and there was confusion about who was going to get me checked out.

The dealer got me right in. The service was quickly and efficiently. I am very pleased with every aspect of my encounter!

I appreciated that although not scheduled, they were able to take care of the recalls. It was much appreciated!

A Great ???? Agent! Very Polite and Friendly Knew What He Was Doing! Thank You!

Devin did an awesome job, this was the best service I’ve received from Pueblo Toyota, and it was all done within one hour.

Dan is awesome to work with and he has always taken good care of me and my vehicle needs. The epitome of a true professional! Merry Christmas to all!????????

I always want to talk to Triston because he telling me the truth about my car. He is very knowledgeable about my car . And alwsys gives me good advise.

My car was finished and outside for 15 minutes so I went to the service counter to ask why and a very nice service person finished my check out

Dan was very thorough, friendly, and professional.

Thank you for always providing great service!

Devin was very considerate and kept me informed of their findings and progress.

Devin Sena was very timely, left clear information on service sheet and didn’t take that long at all. I was very satisfied.

All good.

He was exceptional with taking care of everything and explaining what was done and what needs to be done on my next visit.

We dropped our vehicle off on Wednesday for diagnostics. Later that day they told us they would have parts available on Friday morning and have the repairs done Friday afternoon. No call from Toyota on Friday. On Saturday I called twice, asking for the service department. Dixie advised me that Profer was off. She transferred me to service. Rather than getting anyone in Service I repeatedly got her voicemail. I did leave voicemail asking the status and for a call back.No return call from Toyota. On Monday morning I called again. Proper was still off. I spoke to Carl who said the parts were in but they had not done the repair because someone in parts had suggested that I wanted to do the repair myself. This was not the case. I would not have brought it Toyota if I had wanted to do it myself. The repair was done in about 1/2 an hour. A call was then made to my landline, but not to the cell number which is also in your system. . This resulted in a further delay in picking up the vehicle since I wasn't at home. You seem to have an issue within your Service department in that the service managers can't or don't take responsibility for other managers customers. In general, both your Service and communications are lacking.

Great customer service!