Your mechanic diagnosed the problem correctly and everyone was very helpful and friendly.
2/11/2025
Darrell H. VERIFIED CUSTOMER
The mobile service is awesome and everyone makes it super easy.
2/11/2025
Cheryl B. VERIFIED CUSTOMER
All staff was above and beyond from what I have come to expect from service Industries.
Keep doing what you are doing at Pettus Ford. I’ll be a customer forever if you do.
2/11/2025
Bruce D. VERIFIED CUSTOMER
She was a pleasure to meet and as nice as can be..notice on receipt wrong email address..correct is
2/8/2025
James M. VERIFIED CUSTOMER
Lizzy has gone above and beyond each time I need to have my truck serviced or repaired. Could not ask for a more empathetic, personable and helpful employee. Hands down one of the easiest, and smoothest services I’ve experienced at a dealership.
2/8/2025
Earl R. VERIFIED CUSTOMER
Thank you
2/8/2025
Edward D. VERIFIED CUSTOMER
Lizzie was great and I appreciate you getting my car fixed so fast.
2/7/2025
Michael S. VERIFIED CUSTOMER
Fast and friendly service thank you very much
2/7/2025
Gordon J. VERIFIED CUSTOMER
Pricing was a scam. My fault for not seeking other alternatives first.
2/7/2025
Warren A. VERIFIED CUSTOMER
We felt Lizzy was very nice and listened to all our vehicle concerns, now days it’s nice to see company employees who treat their customers nice.
2/6/2025
Marie Z. VERIFIED CUSTOMER
Love pettus and so good to see my-school friend Darrell Bruff
2/6/2025
James J. VERIFIED CUSTOMER
Nick and the service team are excellent.
2/6/2025
Von H. VERIFIED CUSTOMER
N/a
2/5/2025
Justin C. VERIFIED CUSTOMER
Nick completed the task I needed done on my truck in a very timely manor and had excellent communication throughout while the work was getting done.
2/4/2025
Robert T. VERIFIED CUSTOMER
Nick is always great.
1/31/2025
Rod S. VERIFIED CUSTOMER
Awesome job the whole ford service team are amazing
1/31/2025
Jessica G. VERIFIED CUSTOMER
Nick did a great job. I love the video of the updates made on the truck. Thank you Nick
1/31/2025
Darrin R. VERIFIED CUSTOMER
Was kept well informed of progress each day. Friendly service.
1/30/2025
Gary W. VERIFIED CUSTOMER
I am completely satisfied with the service I received from Nick Vargo and his team. They were incredibly accommodating, especially when I requested additional work on my 2000 Excursion at the last minute. They were able to fit it into their schedule, which I greatly appreciated.
However, I have some concerns regarding the payment process. When I went to pay for the service, I was given the option of using a credit card or a debit card. I prefer not to use my debit card for purchases, as I consider it less secure than a credit card. While I understand that credit card transaction fees are a business tax deduction, it appears that Pettus is passing these costs on to the customer in the form of a 3% surcharge on all service work. This is on top of what I already consider to be premium pricing for the services. Because of this surcharge, I will be reevaluating my relationship with Pettus.
Gary W