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Real Reviews from VERIFIED CUSTOMERS
Rick E. VERIFIED CUSTOMER
You have two top notch employees in Melissa and Josie. They really deliver the service. You should be very pleased with them as was I.
4/26/2025
Yvonne D. VERIFIED CUSTOMER
Melissa is the best!
4/25/2025
Brittany B. VERIFIED CUSTOMER
Melissa is amazing!! Thank you for a great experience.
4/19/2025
Donald H. VERIFIED CUSTOMER
Melissa did everything she could to get our truck back before needing it for vacation. The folks at Mopar extended warranty were a real pain and Melissa kept after them to approve our claim which was successful. Melissa was great to work with.
4/17/2025
Roger J. VERIFIED CUSTOMER
Was very courteous on phone and in person
4/16/2025
Tara F. VERIFIED CUSTOMER
Great communication while in service. Ready to get it back!
4/16/2025
Leo H. VERIFIED CUSTOMER
Melissa was great kept me up to date and saved me some money Thanks for the Service
4/12/2025
Cathy B. VERIFIED CUSTOMER
Melissa was so sweet and helpful. I truly enjoyed talking with her. She never made me feel rushed or bothersome. Service was performed in a timely manner and my vehicle was returned to me in perfect condition.
4/12/2025
John B. VERIFIED CUSTOMER
I will return for the next service. Thank you
4/11/2025
Patrice K. VERIFIED CUSTOMER
She was wonderful!
4/11/2025
Mairan D. VERIFIED CUSTOMER
As always Pettus has serviced my 2016 Jeep with complete service and in a timely way. This has allowed the 2016 to run smoothly. Friendly, timely, complete service.
4/11/2025
Nathan H. VERIFIED CUSTOMER
Best service appointment hands down. Melissa was excellent and goes above and beyond. Thank you for great customer service and for always making me feel “at home”.
4/9/2025
Shawn S. VERIFIED CUSTOMER
Josie did a great job
4/9/2025
Mary C. VERIFIED CUSTOMER
She was very helpful my service today. She also gave me direction to my concern about the paint peeling from trim on the passenger side of both window trim. I was unable to get back with her today. Insurance company has not returned my call.
4/9/2025
Roger G. VERIFIED CUSTOMER
The ladies at the counter are dishonest and overcharged me. Luckily I noticed it on the receipt. One lady acted like she was on my side until the other lady came back from talking to the manager. Than she changed her story in front of the other lady when she came back. The lady that wrote up my ticket was even giving out personal information about the man that had scheduled my appointment had been let go. We purchased our vehicles here and I’ve been a customer for a long time and always had exceptional service. I hope this is not the new norm.
4/8/2025
David G. VERIFIED CUSTOMER
I would rate a 10 out of 10 definitely recommend they were friendly professional, and explained the problem. Well, thank you for all your help.
4/8/2025
Amanda B. VERIFIED CUSTOMER
Thank you
4/5/2025
Kollin H. VERIFIED CUSTOMER
Very nice and helpful. Communicated with me about every step. Offered help and information.
4/5/2025
GERALD T. VERIFIED CUSTOMER
Job not completed yet. Parts ordered. Appointment Tuesday.
4/5/2025
Karen D. VERIFIED CUSTOMER
Josie was awesome!!! She answered all my questions and kept me informed throughout the day. She has a very friendly personality. Thank you Josie for taking such good care of me
4/3/2025