She did a great job checking me in, telling me where to wait, plus checking me out and sending me on my way.
6/19/2025
Dennis D. VERIFIED CUSTOMER
I appreciate the great service you gave me and helping me with my claim under warranty
6/19/2025
Lisa W. VERIFIED CUSTOMER
Great job, fast,and very friendly people
6/17/2025
Stephen M. VERIFIED CUSTOMER
Melissa is fantastic, always on the ball
She a asset to your company.
6/14/2025
Donald P. VERIFIED CUSTOMER
This is not my first encounter with Melissa. She always greets me with a smile and takes care of my vehicle as needed. I have nothing but good things to say about her customer service. Great job as usual. Thankyou Melissa!!
6/14/2025
Melissa W. VERIFIED CUSTOMER
Fantastic service!!
6/13/2025
Charles C. VERIFIED CUSTOMER
I drive 35 minutes out of my way, past other CDJR dealerships, because I LOVE this service I receive each and every time I visit. Melissa Willenbrock is wonderful!!!
6/11/2025
Paula J. VERIFIED CUSTOMER
The oil change and tire rotation shouldn’t take 3 1/2 to get done. The chairs in the waiting room are awful and very uncomfortable
6/10/2025
Cole D. VERIFIED CUSTOMER
Great experience. Didn’t have to wait very long to get my truck serviced.
6/7/2025
Roger J. VERIFIED CUSTOMER
She got me scheduled as soon as part came in Went well beyond to work with me
6/6/2025
Douglas S. VERIFIED CUSTOMER
Josie did an excellent job of explaining all that I needed! It was nice to talk to someone that smiled and was friendly, she was patient, and made me feel good about the service in my car.
6/5/2025
Anthony K. VERIFIED CUSTOMER
The customer service I received from the young lady in service who kept me informed on the status of my repair was so excellent. She went over the top with her customer interaction. I cannot remember her name unfortunately.
6/5/2025
Sandra E. VERIFIED CUSTOMER
I liked how she kept me informed about my vehicle and she was fast at answer any questions I had.
6/5/2025
Elizabeth E. VERIFIED CUSTOMER
Josie was excellent!
6/4/2025
Robert H. VERIFIED CUSTOMER
She listened to the problem and d assured me that it would be taken care of. I was shown the waiting area and in a short amount of time I was told the vehicle was ready
6/4/2025
Una B. VERIFIED CUSTOMER
Very helpful and friendly staff!
6/4/2025
Elizabeth E. VERIFIED CUSTOMER
Last week, we brought our 2020 Ram 1500 Limited in for an unexpected service visit. We were experiencing electrical failures requiring diagnostic testing. What the technician found during his examination was a lot more involved than expected and therefore more costly than we had anticipated. Needless to say, this news had us stressed and uncertain about what to do next. But… Josie is an excellent customer service representative! In person and on the telephone, she patiently and competently addressed multiple concerns and detailed questions about the technician’s repair recommendations. Her empathetic yet upbeat and positive communication style eased our minds and made our visit much less stressful. We’ll definitely recommend the Pettis service team to friends and family!
5/31/2025
Gary S. VERIFIED CUSTOMER
Totally happy with the service from the counter to the garage!