I received a call about a vehicle being serviced that didn't even belong to me. I feel like they should be more precise as someone else did not get the text they should have
3/14/2025
Joyce R. VERIFIED CUSTOMER
Did a great job ! Did everything I asked and looked at everything we discussed
3/13/2025
Keith Z. VERIFIED CUSTOMER
Nothing was diagnosed, felt like a bunch of nickel and diming me!!!
Not solving the problem, 2nd time it’s been there for the same problem and wanting to charge me a fortune to hope it gets fixed!!!!
3/12/2025
Carolyn E. VERIFIED CUSTOMER
The service team was outstanding. The team made me feel like family. Keep up the great work team.
3/11/2025
Shawna H. VERIFIED CUSTOMER
My car was finished before pr omised and it drives better than ever!! It really helped to get the loaner too! Thank you all so much
3/11/2025
Greg F. VERIFIED CUSTOMER
Melissa is the best! Super friendly. Great customer service!
3/8/2025
Joseph S. VERIFIED CUSTOMER
My vehicle was completed in a timely manner.
I also liked that she took the time make sure I knew where the
waiting area was. I also saw her show another customer where that area was.
To me little details like that go a long way for customer service.
3/5/2025
Aimee O. VERIFIED CUSTOMER
Melissa was extremely friendly and helpful! Very appreciative of her honesty and willingness to help.
3/4/2025
Virginia C. VERIFIED CUSTOMER
Thank you for all the help that you have gave us. We really do appreciate it.
3/1/2025
Michael M. VERIFIED CUSTOMER
The guy who helped me was extremely nice. Did a great job. And had my vehicle sitting out there ready to go for me. I couldn’t have asked for better service.
2/26/2025
Sonia G. VERIFIED CUSTOMER
Randal was friendly and welcoming. Very professional.
2/25/2025
Robert U. VERIFIED CUSTOMER
She’s very sweet. Conscientious. Pleases and thank yous. She’s great!
2/25/2025
Cynthia G. VERIFIED CUSTOMER
Because when I was in last week I asked them to check my alternator in battery to make sure that it was good because my lights were flickering on and off and they said that replacing this throttle adjuster would take care of it I had the part replaced this morning I don't think the alternator was checked and my lights are still going off and on
2/22/2025
Kim F. VERIFIED CUSTOMER
Everyone was very nice and professional
2/15/2025
Kyle M. VERIFIED CUSTOMER
Nate and his crew is the best in the business
2/15/2025
Kyle V. VERIFIED CUSTOMER
Service department is very friendly and very helpful. Great shop to go to. This is where I’ll take all my vehicles for service.
2/14/2025
Al K. VERIFIED CUSTOMER
Always a top notch service crew and great service at the Pettus dealerships.
2/12/2025
Anna G. VERIFIED CUSTOMER
Very helpful and friendly
2/11/2025
Vernon M. VERIFIED CUSTOMER
Not satisfied at all with initial results of dropping truck off to get looked at. Truck was never looked at and didn’t receive call until 3:23 p.m. to inform me truck was never looked at and was ready for pickup. I received a call from Brent who heard about my issue, the result of that conversation I am 100% satisfied with.
2/11/2025
Nancy V. VERIFIED CUSTOMER
Dear Joe, Melissa is a very good service writer with a great personality, she knows how to treat customers, I believe you should give her a substantial raise in her salary! Love Butch.