I would've appreciated earlier notification of short staff so that I could reschedule my appointment, rather than come and need to return.
7/21/2025
Barry L. VERIFIED CUSTOMER
Problem not fixed..will bring car back
7/21/2025
Brett F. VERIFIED CUSTOMER
I don't like how I have to pay for transportation because of your slow **** service when it's a recall. 3 to 4 but probably 6 hours to install a software update that involves plugging a USB drive into vehicle according to the service advisor. Tech failed to reattach the cabin air filter cover after inspection. It was left loose in the front bay under below the container. I only noticed this because the vehicle **** the bed for unknown reasons and drained the 12V battery the next day. I discovered it while accessing the battery to charge it. On the positive side, the tech made replacing the cabin air filter 10 seconds faster.
7/19/2025
Florita C. VERIFIED CUSTOMER
Maybe next time, tell your customer upfront of how long the wait time is, because I wasted my 3 hours sitting in the waiting area thinking my car is going to be done soon but when I checked it outside, it was still untouched. My appointment was 8:45AM and I was able to pick up my car at 3:30PM. Today when I opened my trunk I saw they used the wheel locks and 1 was missing. I need it return. Let me know how. Thank you.
7/18/2025
Serane T. VERIFIED CUSTOMER
Great service and well informed about future service recommendations.
7/18/2025
Steven W. VERIFIED CUSTOMER
On time, courteous, clearly defined jobs that shop would do, timely contact when car was ready ( called and message), and car washed.
7/18/2025
Britton C. VERIFIED CUSTOMER
Thanks Alicia for getting me to work on time
7/18/2025
William T. VERIFIED CUSTOMER
Great service
7/18/2025
Ravi K. VERIFIED CUSTOMER
Danny is awesome! The best person I met at a car service shop.
7/18/2025
Jeannie T. VERIFIED CUSTOMER
It was simple oil change and I picked up my car 6 hours later . I wasn’t happy with my sales man at all ! I missed my old sales man ( John) …… I have a 30,000 thousand mile check up next time , I don’t that I would like to come back !!!!!! ????????????
7/18/2025
Jane Z. VERIFIED CUSTOMER
My wait times were better than the last couple visits but when someone has an appointment for a certain time, it would be nice to be able to be serviced at that time or close to it (within 15 mins) and pickup took longer but still a little better than previous times.
7/17/2025
Tina W. VERIFIED CUSTOMER
I actually had a nice experience with this service. I’m glad it didn’t take 5 hrs again since I was waiting. Alicia was very pleasant and approachable.
7/17/2025
Rodolfo M. VERIFIED CUSTOMER
Yes job well done by Alicia,helpful and very knowledgeable, Thanks
7/17/2025
Lester V. VERIFIED CUSTOMER
You should hire more employees like him
7/17/2025
Eduardo E. VERIFIED CUSTOMER
10/10
7/17/2025
Sharon S. VERIFIED CUSTOMER
George was efficient and knowledgeable. I am not happy with the tire pressure however - - 3 are at 35 and one at 34; the recommended pressure is 36.
7/16/2025
Evan W. VERIFIED CUSTOMER
He works with a mentality of making sure that every customer has an outstanding experience with Hyundai. He holds himself and coworkers to the highest standards of customer care. He is very thorough in explaining the process and maintenance options.
7/16/2025
Jeremiah C. VERIFIED CUSTOMER
Danny was really great. Made things very easy for me.
7/16/2025
Li-Wha C. VERIFIED CUSTOMER
The wait was long and only one agent working. Not sure why the others could not help and what they were doing. Overall it felt very disorganized. Also the uber rides was only provided free for one way. ????