Joseph was professional, pleasant, and kept me informed of each step of the work being done. He was a pleasure to work with.
3/22/2024
Warren H. VERIFIED CUSTOMER
Job completed on time. Great service and communication.
3/22/2024
Donna D. VERIFIED CUSTOMER
All of the staff was friendly, courteous and extremely helpful. They went above and beyond by providing me with a loaner, helping me transfer packages from my vehicle to the loaner and at pickup the tire manager helped me complete the rebate form. Exceptional service in all aspects!
3/22/2024
Ashish T. VERIFIED CUSTOMER
Very good service experience
3/22/2024
Tye G. VERIFIED CUSTOMER
I have noticed that is extremely difficult to have you guys actually apply the coupons you offer. I mentioned the coupon at check in, I mentioned them again at the work approval stage, and had to bring it up again after the bill did not reflect the coupon when I was paying. This pattern has been consistent at Smart. If you offer deals, it would be best that you honor them without requiring the customer to repeatedly badger your employees. David and the service were real good. But, I do dislike having to ask again and again for my $60 off of $1200 of work.
3/21/2024
Geraldine W. VERIFIED CUSTOMER
Very good customer service!
3/21/2024
Marcia M. VERIFIED CUSTOMER
Nicest person I ever worked with at Smart
3/21/2024
Angelica L. VERIFIED CUSTOMER
Very friendly and efficient
3/21/2024
Aaron P. VERIFIED CUSTOMER
I’ve worked with Bryce on many occasions and he is always great.
3/21/2024
Valarie L. VERIFIED CUSTOMER
I have never had a good experience with the express lube. The maintenance lamp never gets reset. This time I was never given the inspection report. Was it even done? We service our vehicles with you so that things should be cared for. At check out, I asked what we needed to know about future service needs. I was given an “I don’t know” response. When another employee was questioned, I find out that at this visit, (45,000 miles) other work should have been completed. The whole reason we call to set up an appointment is for you to inform us of needed services. Have decided to switch our business to local mechanic for the future.
3/21/2024
Gina B. VERIFIED CUSTOMER
Thanks
3/21/2024
Jean K. VERIFIED CUSTOMER
I had a great conversation with him regarding work done on my car and what may be needed in the future. My experience was totally cool! He is an asset to your company.
3/21/2024
Peter P. VERIFIED CUSTOMER
Website needs work. Found it impossible to schedule a simple oil change in the express part of the site,
3/21/2024
Nate H. VERIFIED CUSTOMER
Too expensive for the service I received
3/21/2024
Randy G. VERIFIED CUSTOMER
I always receive excellent service with you all thanks to Ian and his team.
3/21/2024
Kirsten S. VERIFIED CUSTOMER
Justin is always very nice and helpful.
3/21/2024
David K. VERIFIED CUSTOMER
David K
3/21/2024
Thuan N. VERIFIED CUSTOMER
Thank you for your excellent service
3/21/2024
Joy Q. VERIFIED CUSTOMER
Great customer service!!! Everyone was super friendly and helpful. So much appreciated. Joy