You guys provided great service, thank you very much!
4/9/2026
James V. VERIFIED CUSTOMER
Alyssa did an amazing job of caring for my service needs today.
4/9/2026
Charles M. VERIFIED CUSTOMER
Friendly and excellent service.
4/9/2026
Brian R. VERIFIED CUSTOMER
The car is still making that horrible screeching sound. Did your team check the rear of the vehicle? That is where the sound is coming from.
4/8/2026
Kyle M. VERIFIED CUSTOMER
I received someone else’s multi-point inspection report. This has happened to me before!
4/8/2026
Shirley T. VERIFIED CUSTOMER
Great customer service. Responded to inquiries. Skilled. Efficient.
4/8/2026
Stephanie T. VERIFIED CUSTOMER
Fabius was friendly, thorough, and transparent. The whole experience was fast and I got in and out quicker than I expected.
4/8/2026
Thi N. VERIFIED CUSTOMER
I am very satisfied with and have great confidence in Toyota Smart . Thank you to the Service Team.
4/8/2026
Larry K. VERIFIED CUSTOMER
Smart Toyota always does an awesome job with my truck—-scheduling is easy and they always come in and let me know what’s going on—-I have forever taken all of my Toyota trucks too smart and I’ve never been disappointed!!
4/8/2026
Jeffrey J. VERIFIED CUSTOMER
Eric was an excellent host today. He explained things clearly and had a very pleasant demeanor.
I accidentally hit yes on the trade in question. No thanks, I like my vehicle.
4/8/2026
Jennifer P. VERIFIED CUSTOMER
Gregorio explained everything in an understandable manner. Great job.
4/8/2026
Paul P. VERIFIED CUSTOMER
The hood was not closed all the way and all tire pressures were adjusted to a lower than required by Volkswagon
4/7/2026
Arnold M. VERIFIED CUSTOMER
I appreciate the friendly and professional service received from Smart Toyota and facilitated by Jose. He gave an estimate for the time in service which was accurate. He walked me through the inspection report which was helpful in understanding the current condition of my vehicle. This is my first Toyota Car Care visit at Smart Toyota and from this experience I will return and recommend to family and friends. Thank you very much!
4/7/2026
Daniel P. VERIFIED CUSTOMER
Excellent service
4/7/2026
Tiffany B. VERIFIED CUSTOMER
Jose is a top notch employee with a great attitude
4/7/2026
Mary A. VERIFIED CUSTOMER
I thought that when I arrived for an appointment at 11:00 that the mechanic would begin working on my car at 11:00. I was not clearly informed that I would be serviced in the main service department and that meant I needed to wait until they got around to my car.
4/7/2026
Robert S. VERIFIED CUSTOMER
I'm always taken care of. Thank you.
4/7/2026
Stephen L. VERIFIED CUSTOMER
Roger did a great job in finding out what was wrong with our 24 venza and fixing the problem
Roger was in constant contact with us throughout the entire process
Thanks again Roger
4/7/2026
Kia Mills. VERIFIED CUSTOMER
David was wonderful to work with! Always a great experience at Smart Toyota!
4/7/2026
Robert T. VERIFIED CUSTOMER
I had my RAV4 in for some investigative work on March 10. Your team decided that the vehicle needed a new dashboard radio unit and a new front axle. An appointment was made for April 3rd to perform the associated work. I brought the RAV into your shop at 7:00 AM on April 3 as scheduled and got a loaner. Then that afternoon Justin contacted me that the parts were not in yet so I could come and get my RAV. I am very disappointed for two reasons:
1. I question whether the parts were actually ordered on March 10. Three weeks should have been sufficient to get the parts … if they actually had been ordered.
2. If the parts were not in yet on April 2nd, why didn’t someone call me with that news so the entire April 3rd fiasco could be avoided?
We are now still awaiting the parts which were again ordered on April 3rd.