I feel like the heat shield could have been clipped on or otherwise repaired instead of complete replacement. Hindsight I should have thought of asking this but I just wanted to get on with the day. I feel like I got taken advantage of after speaking with a friend about the repair.
2/27/2026
Lauraine S. VERIFIED CUSTOMER
Still have issues with tire pressure warning lights
2/27/2026
Patrick S. VERIFIED CUSTOMER
Happy with the experience
2/26/2026
Patty D. VERIFIED CUSTOMER
Very good experience and Alyssa was great to work with
2/26/2026
Eric T. VERIFIED CUSTOMER
Dropped vehicle off on time, picked up loaner for the day and in less than 6 hours I was able to pick up my vehicle. Very satisfied.
2/26/2026
Jay M. VERIFIED CUSTOMER
Great work as always Smart Team!
2/26/2026
Gary C. VERIFIED CUSTOMER
Paul Frederick was on the ball and kept me up to date. Did a great job.
2/26/2026
Justin W. VERIFIED CUSTOMER
Everyone that helped me did a great job and was very kind and helpful. Thanks!
2/26/2026
Jennifer W. VERIFIED CUSTOMER
Khon did an excellent job of explaining what was done to my car. He’s very kind was very kind and knowledgeable.
2/26/2026
Austin A. VERIFIED CUSTOMER
Thanks!
2/26/2026
Kaitlynn F. VERIFIED CUSTOMER
David was absolutely amazing!! He kept me updated and informed the entire time! We didn't have that previously, so it was very much appreciated!! We will for sure come back all thanks to David Killerlain!!
2/26/2026
Sandra S. VERIFIED CUSTOMER
Eric was informative and very polite.
2/26/2026
Daniel L. VERIFIED CUSTOMER
Great
2/26/2026
Thomas A. VERIFIED CUSTOMER
Excellent service quick polite and very knowledgeable
2/26/2026
Olga N. VERIFIED CUSTOMER
Very expensive. Very fast,professional, feel safe about my car being repaired to the standards.
2/26/2026
Brent F. VERIFIED CUSTOMER
Basically gave the guys carte blanche to do whatever to my old 4Runner. I supplied parts for a job I knew I wanted to happen and asked them to find anything else that needed attention. The did the job I asked and found no other faults. Could have easily up charged me for additional services but instead did the right thing and gave an honest assessment. I’ll be coming back and will probably be buying a new 4Runner when my ol’ girl dies. I know where I’ll be going.
2/26/2026
Graham G. VERIFIED CUSTOMER
As always I couldn't be happier the truck looks great. Thank you Jesse
2/26/2026
Ryan S. VERIFIED CUSTOMER
Khon was kind and professional. 5 out of 5 stars
2/26/2026
David B. VERIFIED CUSTOMER
I brought our recently certified use Highlander in to have the HomeLink evaluated because I had been unable to program it to our overhead door opener, while my 2 other Toyotas easily paired to the overhead unit. When I explained that to Jesse, I was disappointed in both his body language and vocal response, because they gave me the impression that nothing positive was going to come from this service visit. As expected, nothing positive came from this visit. I was told that the HomelLink system was working fine, that it was sending a signal as designed. No other comments as to what I might do next to trouble shoot my problems, just a comment for the service advisor who checked me ought, that he had had a similar problem with his vehicle and that it took him quite awhile to solve his issue, but no advice or what he had done to get his problem solve. I ultimately decided to purchase a new overhead door opener, since my unit was over 23 years old. That DID solve my problem. But I had to figure it all out on my own and take a $750 gamble by purchasing a new opener.