Great service from Grogio.sorry about the spelling.
10/10/2024
George E. VERIFIED CUSTOMER
Jesse was great. He kept me informed throughout the process and worked to get me on the road as fast as possible. Very satisfied customer!
10/10/2024
Thomas F. VERIFIED CUSTOMER
Very good!
10/10/2024
Richard S. VERIFIED CUSTOMER
Great experience. That’s why I keep coming back.
10/10/2024
James K. VERIFIED CUSTOMER
Great job and Mellissa was very helpful, courteous and a pleasure
To be my service advisor!!????
10/10/2024
Ruth N. VERIFIED CUSTOMER
Very friendly, explained everything very well
10/10/2024
Patrick M. VERIFIED CUSTOMER
Nate did a great job communicating with me throughout the process of getting my 2024 Tacoma repaired. He should commended for his professionalism and deserves a pay raise after his next review process.
Your organization benefits greatly from his efforts and is one of the reasons I hold Smart Motors in high regard.
Sincerely,
Patrick M
10/10/2024
John T. VERIFIED CUSTOMER
Impersonal and lacking any customer experience, and over $80 for a oil change . Someone who cares should contact me — funny right , like that will happen
10/10/2024
Bruce A. VERIFIED CUSTOMER
Eric was friendly, polite, and thoroughly explained what was done on my vehicle.
10/10/2024
Neil L. VERIFIED CUSTOMER
I never received the inspection report, until I arrive to pick up the car. The technicians had a recommendation about new brakes. But I was unaware of this until the pick up. Melissa was great. She checked into it and discovered that I did not need new brakes at this time.
10/9/2024
Joe H. VERIFIED CUSTOMER
Jesse was fine, it was the fact I sat waiting for my vehicle for almost two hours, for a job that takes maybe ten minutes. I also was very
disappointed that an additional charge of $7.86 for shop supplies was added to my bill. Plugging in a scanner to reprogram one option in the computer does not take 2hrs, and an additional $7.86 in shop supplies. I have worked in the automotive industry, be honest with people.
The better business bureau would probably be interested in your business practices.
10/9/2024
Anthony S. VERIFIED CUSTOMER
Joel was awesome. Speedy and great customer service. Well done.
10/9/2024
Christine R. VERIFIED CUSTOMER
This is the 2nd time for service so for is thing is going well. Keep up the good work.
10/9/2024
Alvaro D. VERIFIED CUSTOMER
Excellent service
10/9/2024
Jennifer W. VERIFIED CUSTOMER
Thanks again!
10/9/2024
Marsha J. VERIFIED CUSTOMER
They were wonderful in every way.
10/9/2024
Mengfeng W. VERIFIED CUSTOMER
Excellent
10/9/2024
Jessica W. VERIFIED CUSTOMER
William did a great job explaining what had to be done and was honest about what could wait. I really appreciated his excellent service.
10/9/2024
Khanh N. VERIFIED CUSTOMER
Excellent service by Greg
10/9/2024
Shirley T. VERIFIED CUSTOMER
Eric was very professional and nice. He explained all of the results and answered all of my questions. I enjoyed my visit from check in to exit. My complements for a job well done. ????