Scott was great, and I was happy as always with my experience at Smart Motors.
3/21/2025
Jef H. VERIFIED CUSTOMER
Excellent thank you
3/21/2025
Lukas B. VERIFIED CUSTOMER
He was great!
3/21/2025
Elaine W. VERIFIED CUSTOMER
Eric was so nice and helpful. Wish I could work with him every time
3/21/2025
Deonne W. VERIFIED CUSTOMER
Great Job Scott.
3/21/2025
Cody Z. VERIFIED CUSTOMER
Very helpful and nice. Top quality service
3/21/2025
Steve S. VERIFIED CUSTOMER
Quick service and great recommendations for next time
3/21/2025
Denise S. VERIFIED CUSTOMER
I don’t have any concern about the quality of the work performed, but waiting over 3 hours for an oil change and replacement of a 12 volt battery is unreasonable. When I called almost a month in advance to make the appointment and asked about how long it would take, the estimated time was far less or I would have opted to have someone pick me up when I dropped off the car.
3/20/2025
Nancy T. VERIFIED CUSTOMER
good job by all at the service dept
3/20/2025
Cheryl C. VERIFIED CUSTOMER
I was quoted $35 on the phone when scheduling todays appointment. When I arrived was told $50. Manager agreed to bill me $35. Not happy added incidental 18% fee ($6.95)without notification until payment was presented. When asked what are incidental’s are they said items needed to change tires, like cleaning rags, gloves, etc! Unbelievable!
3/20/2025
Robert T. VERIFIED CUSTOMER
Caleb was great. We will seek him out if possible next time!
3/20/2025
Jon H. VERIFIED CUSTOMER
Caleb is a quality professional!!
3/20/2025
Vanessa H. VERIFIED CUSTOMER
Jenna and team saved my tail this morning. I had a leaky tire and needed to travel all week for work. Appreciate your help on the tire fix today????
3/20/2025
Logan B. VERIFIED CUSTOMER
Got me in quickly and fast oil change. Eric was thorough and friendly.
3/20/2025
Georgene P. VERIFIED CUSTOMER
Greg was excellent! He helped me search for available coupons online (there was one), and was very thorough in keeping me informed about my service. He’s a wonderful ambassador for Smart Toyota!
3/20/2025
Patricia E. VERIFIED CUSTOMER
It’s great being able to make a service appointment. Please keep this.
3/20/2025
Marc W. VERIFIED CUSTOMER
Very smooth and efficient service experience.
3/20/2025
Thomas C. VERIFIED CUSTOMER
He texted me and kept me informed
3/20/2025
Lindsay A. VERIFIED CUSTOMER
Eric was efficient, professional, and respectful. He explained everything in simple clear terms and kept me updated the entire time throughout my Cara service. Was a great experience I’d be happy to work with him again!