Jenna bentzler killerlain was great very smart young women
8/2/2025
Keeley G. VERIFIED CUSTOMER
Ian went above and beyond to fix an error caused by the Express service team.
8/2/2025
Jane P. VERIFIED CUSTOMER
Justin and everyone there was very friendly and helpful
8/2/2025
Heather P. VERIFIED CUSTOMER
Thanks for the quick service
8/2/2025
Charles K. VERIFIED CUSTOMER
See prior comment
8/2/2025
Michele P. VERIFIED CUSTOMER
Vincent & Smart Toyota are very professional/thorough. I appreciate it.
Thank you so much. Michele P
8/2/2025
Taylor B. VERIFIED CUSTOMER
Ian made all the difference in my experience at the dealership. I can't say enough good things about him. Genuinely elevated every aspect of my experience at the dealership.
8/2/2025
Dennis K. VERIFIED CUSTOMER
Great service. Quick too.
8/2/2025
Jeffrey L. VERIFIED CUSTOMER
I enjoyed working with David today.
8/2/2025
Antonia Y. VERIFIED CUSTOMER
I appreciated what was needed to maintain my car in good condition and giving advance notice what the cost would be. Delivered as promised!
8/2/2025
Aaron G. VERIFIED CUSTOMER
Well...
8/2/2025
William K. VERIFIED CUSTOMER
I was finally able to use your car wash but even though it went through the soap, foam, rinse and blow dry after I left my vehicle is still as dirty as it was before. I believe there is still repairs needed on your car wash.
8/2/2025
Vicki H. VERIFIED CUSTOMER
Great experience.
8/2/2025
Leonard W. VERIFIED CUSTOMER
Ian was very helpful and courteous.
8/1/2025
Janice K. VERIFIED CUSTOMER
Everything went well, polite and great service.
8/1/2025
David C. VERIFIED CUSTOMER
I called for an appointment for an oil change because I was getting a Maintenance Reminder on my screen for engine oil and oil filter. Shortly after I arrived for the appointment a few days later, the staff member at the service desk came into the waiting area to tell me that I wasn’t due for an oil change for 5,000 more miles. I was also scheduled for a tire rotation so I said go ahead and do that and could the tech please reset the notification software so that I do not see a maintenance notification every time I turn on the car. The service staff member said sure, but when I went to pick up my car after paying the bill, the maintenance reminder was still active. I did not have time to immediately stop back and finagle my way into the queue to have it looked at again. So frustrating to have this issue continue, especially when I am not due for 5,000 more miles—-at least 4 months on. And even more importantly why didn’t the scheduler address the timing of the oil change with me when I scheduled?
8/1/2025
Sharon D. VERIFIED CUSTOMER
Caleb went above and beyond by getting answers to my inquiries.
8/1/2025
Byron D. VERIFIED CUSTOMER
The service was rxcellent but I realized afterwards that putting one new tire in the rear makes one wheel rotate faster than the other. That would be no problem for front wheel drive but the Rav4 has allwhee drive. Is that going to be a problem causing extra wear in the drive syrem? It would be a problem in the old rear wleel drive ,giving extrawear ih the differential gear system. Can you tell me if this is a problem for the rav4? Thanks and i reiterate that the service people were great.
8/1/2025
Steven S. VERIFIED CUSTOMER
Quick service, well informed.
8/1/2025
Scott A. VERIFIED CUSTOMER
He was very nice to talk with and there were no surprises. He was fine about me bringing my own oil. I asked him about the cost and quality of the oil you use and he was very knowledgeable about it. I didn’t save much but Mobile 1 is a little better, so all is good. I trust his inspection too. Thanks!