There were a couple of charges on my latest car repair I don’t understand. One is a charge of $49.88 for “misc charges”? That seems like a lot of money to charge for… for I don’t know what. What is that? Then I was charged $17.51 for a “service fee”. Again, no explanation, just charges. So why was $67.30 added to my bill? That seems like a lot of money to charge with no explanation.
6/14/2025
Abdulrahman E. VERIFIED CUSTOMER
Both Beth Knaup and Mike Hogg are friendly, knowledgeable, and do a great job taking care their customers. Thank you!
6/14/2025
John-Paul R. VERIFIED CUSTOMER
Communication couldn’t have been better
6/14/2025
Lyman E. VERIFIED CUSTOMER
Steve was very helpful and informative on my Vechicle. He kept us informed and headups on what was going on with the estimate and what all the work needed to be done plus did recall on springs on my truck. Steve is a very knowledgeable and valuable employee.
6/14/2025
Jim G. VERIFIED CUSTOMER
Thanks
6/14/2025
Stephanie L. VERIFIED CUSTOMER
I brought my car in over a month ago & they said that the Zurich website was down so they would call me when it was up & schedule something. I have never heard back from them. It’s been about 5 weeks…
6/14/2025
Barton M. VERIFIED CUSTOMER
Ray did good. Truck runs good.
6/14/2025
Steven F. VERIFIED CUSTOMER
Steve was very professional.
6/14/2025
Savannah P. VERIFIED CUSTOMER
There was no reason provided for the issue. I would like to know is case there is something that cause the issue. There is a note about a recall but nothing saying the problem was taken care of.
6/14/2025
Mary K. VERIFIED CUSTOMER
We have had our car in three times for the same issue. It’s a brand new car and the hood flutters when you drive fast. Seems like it’s not shut correctly and will fly open at any time. We have been directed to the body shop now. We take it in Wednesday. It is a 2024 but we bought brand new. We only have 4500 miles on it.
Pretty disappointing. Hopefully they can figure it out. I think the hood should be replaced. Thanks for asking.
6/13/2025
Michael C. VERIFIED CUSTOMER
Great service. I was waiting while they changed the oil & checked out our vehicle, quick & efficient.
6/13/2025
William N. VERIFIED CUSTOMER
Beth was great to work with.
6/12/2025
William N. VERIFIED CUSTOMER
See previous complementary comments sent about Jerome in the service department High marks for him.
6/12/2025
Roger S. VERIFIED CUSTOMER
Did great job
6/12/2025
Marc L. VERIFIED CUSTOMER
Quick but thorough service. Good service and experience.
6/12/2025
Fred L. VERIFIED CUSTOMER
Beth did a wonderful job very considerate of my concerns she did a wonderful job I will definitely come to her in the future
Thanks Fred L
6/12/2025
Linda J. VERIFIED CUSTOMER
I trust Lewis Toyota. The personnel listen and resolve my issues. Thank you!
6/12/2025
Midwest T. VERIFIED CUSTOMER
Fast and professional.
6/11/2025
John W. VERIFIED CUSTOMER
Outstanding job.
6/11/2025
Lisa G. VERIFIED CUSTOMER
Love your service department! Professional, fast and courteous