I waited for 2.5 hours for an oil change. I don’t see the point of making an appointment.
4/28/2026
Angenette G. VERIFIED CUSTOMER
Steve was very nice and very willing to assist me with questions. Thank you!
4/26/2026
Debra B. VERIFIED CUSTOMER
Everyone was very polite and work was done in a timely manner!
4/25/2026
George S. VERIFIED CUSTOMER
Steve was very helpful in explaining the repairs and service that our Sienna needed. He kept us informed of their progress throughout the time.
4/25/2026
Jayne S. VERIFIED CUSTOMER
I appreciate the excellent care I received at Lewis Toyota. Steve. Hamer is wonderful. He is personal, friendly and knowledgeable.
4/25/2026
Lynne B. VERIFIED CUSTOMER
Very friendly service and good listeners.
4/24/2026
Curtis N. VERIFIED CUSTOMER
Excellent service from the pit crew that Beth dispatched to take care of our RX that wouldn't start.
4/24/2026
Curtis N. VERIFIED CUSTOMER
After the repair, there was an (unrelated) issue and my wife's RX330 wouldn't start. She cares for her Mom with dementia and was in a state of panic. She called Beth, Beth had a tech come out, they jump started her car and replaced the bad battery all within minutes. Kudos to the pit crew for quickly resolving and getting back on the road. Well done.
4/23/2026
Richard W. VERIFIED CUSTOMER
Went very well, great job and Thanks!
4/23/2026
Virginia M. VERIFIED CUSTOMER
Ray Brown could not have been nicer. He kept me informed of what my car needed and allowed me to make the decision whether or not to do it.
I appreciated his keeping me informed of what could be a potentially problem and what to look for. He is an asset to your dealership.
4/23/2026
Lance C. VERIFIED CUSTOMER
The service was fine. What wasn't was the price quoted in the email that was sent to me vs what I paid. Whatever service you're using to send text updates needs to have a more accurate price quote on it, not roughly $150 less than what the actual bill is. When a customer gets a text that says total is $34x.****, and the bill is actually $49x.****, not cool.
4/23/2026
Lucas M. VERIFIED CUSTOMER
Beth is good at her work! She really knows her stuff and explains everything so clearly. I wouldn't hesitate to recommend her to anyone else.
4/21/2026
Brant M. VERIFIED CUSTOMER
Beth was prompt in her service, precise in her explanations—in short, perfect in every way.
4/21/2026
David C. VERIFIED CUSTOMER
Dropped our car off a day early for a scheduled recall service. By the time we got home we had a message that the problem was fixed and the car was ready. We picked up our car the same day. Couldn't be more pleased.
4/21/2026
Harvey M. VERIFIED CUSTOMER
Very satisfied, thank you.
4/21/2026
Dawna P. VERIFIED CUSTOMER
I would like to say thank you to Ray Brown for giving me a discount on the labor cost. There was a misunderstanding on my appointment time and the actual time work was started on my car. I arrived at Lewis Toyota at 9:15am my scheduled time, however work wasn’t started on my car until 11:04am. In future I would like to be informed of the time that techs are working on my car. If no one was available at 9:15am I could have come in later. I do understand that Ray Brown will give me a discount on my next service. Thank you.
4/21/2026
Denise L. VERIFIED CUSTOMER
Always appreciate the excellent service.
4/21/2026
Michael S. VERIFIED CUSTOMER
Thanks for a great experience. Tires are expensive, but Steve and Scott eased the painof this necessity. Thank you both and the technicians!!
4/18/2026
Dianna W. VERIFIED CUSTOMER
Beth was extremely helpful and answered all my questions in language I could understand. Including questions about functions in the van. I am very pleased with the promptness the issue was corrected.
4/18/2026
Donna S. VERIFIED CUSTOMER
I was very pleased with the service you provided. Beth was professional, knowledgeable and had a great attitude. Thank you for the prompt and pleasant service.
Donna S