Was quoted $299 for rear axil brakes I asked if that included labor or what my total cost would be as that is improtant to me. I was told $299 covered everything.. Got there to pick it up and total was $489. Talked to Steve and he said he I had drum brakes not disc brakes as quoted. He said he explained that when he told me $299 that IF I had something different it would be more. That was absolutely by discussed. Why in the world would you not quote the correct thing? You are the one that looked at them and said I had 1 mm of wear left AND had to order the parts. Highly frustrating! I will NEVER be back if that is the kind of service provided.
12/18/2025
Drew L. VERIFIED CUSTOMER
Good service, nice lady
12/18/2025
Nancy K. VERIFIED CUSTOMER
The only thing I notice is my auto headlights get turned off. I should remember to make sure they are back on when I drive away. They probably need to turn them off to work on the car.
12/18/2025
Evelyne L. VERIFIED CUSTOMER
Steve was very professional and friendly. We are very happy with the service we received.
12/18/2025
Dean K. VERIFIED CUSTOMER
I tried to get in touch with the service person and got no response.
12/17/2025
Sandi R. VERIFIED CUSTOMER
My service options were well explained. The timing for the service exceeded expectations. Staff extremely professional and kind!
12/17/2025
Kevin C. VERIFIED CUSTOMER
Went in for recall and another concern and neither were completed. I guess I need to video the issues with my 2025 Tundra. Maybe I should take my truck to a different Toyota dealer for better service. Really disappointed I drove 90 miles round trip for nothing!
12/17/2025
Scott R. VERIFIED CUSTOMER
I've always received great service from your Service Department. Beth continues that streak. Thanks!
12/17/2025
Nino C. VERIFIED CUSTOMER
She was very prompt and friendly!
12/16/2025
Craig R. VERIFIED CUSTOMER
The service was great and the staff was very friendly
12/16/2025
Vicky L. VERIFIED CUSTOMER
Love the hot chocolate and nice folks. African American fellow that greets folks is my favorite. What a super guy.
12/16/2025
Dolores O. VERIFIED CUSTOMER
I have had a fracture of my patella. I ware a brace and use a walker. The gentlemen made sure to
open the doors for me and to have my car close to the doors. I was very appreciative for that.
12/16/2025
Coleen F. VERIFIED CUSTOMER
Ray is a knowledgeable, professional person. I’m very comfortable with the job he does & would recommend him to anyone who needs their car serviced. He does a fantastic job of explaining things & getting things done right the first time.
12/16/2025
Kelsey D. VERIFIED CUSTOMER
Beth was polite and professional. I had a pleasant visit. :)
12/16/2025
Deanna K. VERIFIED CUSTOMER
Very helpful staff, thanks!
12/16/2025
Madison C. VERIFIED CUSTOMER
They are very expensive and wrong with telling you what is wrong with your car. I regret buying my Nissan from them.
12/14/2025
Mathew T. VERIFIED CUSTOMER
I believe this is the 2nd time Beth has serviced my vehicle. Super friendly and professional. Will probably request her next time
12/14/2025
Debra G. VERIFIED CUSTOMER
I was supposed to be called when parts came in for more work. No call yet. That was a month ago.
12/13/2025
Kaylie G. VERIFIED CUSTOMER
Sorry this is late but you’re great Steve! Thanks for helping with my car lol