Ray was kind, courteous, and I was able to understand all of his information. I appreciated his down-to-earth explanations. Thank you for a wonderful experience.
11/13/2025
Emma L. VERIFIED CUSTOMER
Service so good. From the minute I pulled into garage drive. I was 15 minutes late and felt so terrible but nice man greeted me with “come on in”. No problem. Then a lovely young lady reviewed my requests needed on car. Miles, the technician did a great job. I think that was his name. Discovered my battery was about dead. Had no idea. The icing on the cake is always Mr Brown who checked me out. What a super person. So as always so happy with service for 20 plus years. Emma L
11/12/2025
Dustin G. VERIFIED CUSTOMER
Took way too long to get my vehicle done the pickup and drop off service took way too long too
11/12/2025
Larry N. VERIFIED CUSTOMER
To many complaints to list.
11/12/2025
Steve H. VERIFIED CUSTOMER
Always tell the truth, be honest with the customer. The thing I really appreciate was when Mike the person who worked on my Tacoma told me what was performed on my vehicle and gave advice on keeping my truck in good condition was worth the cost of the charge. Mike is a credit to the Toyota family. Thanks Steve
11/11/2025
Brent C. VERIFIED CUSTOMER
The total price was higher than I expected. Didn't know I would be charged for using my credit card.
11/11/2025
Brenda D. VERIFIED CUSTOMER
Maybe we could decide on a trade in soon
11/11/2025
Elizabeth W. VERIFIED CUSTOMER
I scheduled my appointment specifically to fix a recall but then was told I have to come back as the part needs to be ordered. I assumed they would have the part ready since this appointment was specifically to fix the recall
11/11/2025
Eugene D. VERIFIED CUSTOMER
Poor service
11/11/2025
Richard B. VERIFIED CUSTOMER
Beth is very focused on meeting customer needs and keeping them informed.
11/10/2025
Anita B. VERIFIED CUSTOMER
Steve was helpful
11/8/2025
Rosemary C. VERIFIED CUSTOMER
Work was well-done in a timely manner. Staff were all polite and friendly.
11/8/2025
Richard F. VERIFIED CUSTOMER
Great experience! Very satisfied customer!
11/8/2025
Derek B. VERIFIED CUSTOMER
Efficient and easy. Thank you!
11/8/2025
Lana R. VERIFIED CUSTOMER
This was our first service appointment. I found it surprising the difference between the sales area and the service area. Compared to other dealers we obtain service from your seemed very dirty in the shop, waiting area isn’t very welcoming and the bathroom was dirty and outdated. Employees were kind and welcoming. It was just such a surprise by the conditions of the service area. We noticed mechanics or technicians sitting on the equipment, looking at the phones. Could have been cleaning the service department instead.
11/8/2025
Chris S. VERIFIED CUSTOMER
Lewis Toyota has really upped their game on the customer service front. I never felt pressured and Steve was very honest. Also thank for vacuuming my car. It was noticed and appreciated
11/8/2025
Jeffery B. VERIFIED CUSTOMER
My appointment was for 8:30 and my RAV4 didn’t go into be services until after 9:30. No explanation. No consideration. Customer service is not a priority at Lewis Toyota.
11/7/2025
Larry H. VERIFIED CUSTOMER
Steve was great to work with. Disappointing a technician lost one of the premium valve stem caps which came on my car. Overall I’ve been happy with the two services I’ve received at Lewis Toyota.
11/7/2025
Stephen M. VERIFIED CUSTOMER
Excellent job of keeping me informed about what the shop was doing. Thanks