I had my truck serviced today at Lewis Toyota by Ray Brown. What a great job he did. Some parts were difficult but he never gave up. He even said to contact him if I had any follow up issues. I really appreciate the effort and professionalism he displayed today.
12/25/2025
Bryan S. VERIFIED CUSTOMER
Always a pleasure. Service is prompt, thorough and fair.
12/25/2025
Zelota H. VERIFIED CUSTOMER
Beth is always helpful and professional, as all the staff in repairs. Nice example of top notch customer service. Always has a smile, even when it is cold!
12/24/2025
Adam B. VERIFIED CUSTOMER
My 15,000 mile service was painless. Thank you. I think this is the Beth that previously tracked down a tire for me. Mine was cut in the sidewall and I needed a new tire. I appreciate having Lewis Toyota available to meet my automotive needs.
12/24/2025
Thomas L. VERIFIED CUSTOMER
Actual work to install new OEM windshield appears very satisfactory. But 2 month period of poor communication regarding OEM availability and insurance claim process after initial contact with advisor. This lead to one appt that was cancelled when I found out non-OEM glass was going to be used. Then another couple weeks rescheduled with OEM glass but molding was not ordered so one more day. No claim coordination was accomplished in advance with insurance so this put back on me to pursue. Not sure if Lewis works with Progressive but either way would have been good to know upfront rather then when work was being done…
12/24/2025
Bradley N. VERIFIED CUSTOMER
Amazing service as always.
12/24/2025
Evan H. VERIFIED CUSTOMER
We greatly appreciate how Beth explained the problems and how she listened to our concerns.
12/24/2025
Terry M. VERIFIED CUSTOMER
Excellent customer service!
12/23/2025
Howard S. VERIFIED CUSTOMER
will do
12/23/2025
Robert C. VERIFIED CUSTOMER
Beth was outstanding today when I stopped in with a question about my truck. Not only did she answer my question but she got it in immediately for diagnostic and then had it fixed within an hour. I couldn't ask for more than that. Thanks.
12/23/2025
Connie S. VERIFIED CUSTOMER
Almost 4 hours for what I was told would be a tire rotation and software update (recall). I also have paid for services up to 100,000 miles and EVERY time I am told what I owe and they have to look it up to find that yes it is already paid. Interestingly
today’s bill today included a price for an oil change.
I think it took less time to buy the car than the services take!
If I have an appointment why does it take so long!?
12/23/2025
Nhan N. VERIFIED CUSTOMER
Thank you!!
12/21/2025
Anna T. VERIFIED CUSTOMER
Beth Knaup is always so professional and listens with genuine interest regarding any concerns or issues. Beth promptly responds to any inquiries and does so with an attitude of simply wanting to assist in any way possible. Beth’s approach to how business is conducted is appreciated and will continue to be someone we will seek for our automotive needs! We highly recommend Beth for a no hassle and pleasant candor for auto needs at Lewis Toyota!
12/21/2025
George B. VERIFIED CUSTOMER
Beth always does a great job!
12/21/2025
Kent M. VERIFIED CUSTOMER
Happy with the repair service at Lewis Toyota.
But unhappy, I had to wait more than an hour for
the Courtesy vehicle that could take me home.
12/20/2025
Steven M. VERIFIED CUSTOMER
I don’t understand why I have a service fee on our Credit Card charge. If we are being charged for using the card we would have paid differently.
12/20/2025
Gayle S. VERIFIED CUSTOMER
Waited too long to get the car serviced.
12/20/2025
Kevin W. VERIFIED CUSTOMER
Great services
12/20/2025
Debbie S. VERIFIED CUSTOMER
Always satisfied with Lewis Toyota service dept!!
12/19/2025
Laura S. VERIFIED CUSTOMER
Steve always provides personal service. He makes sure service is provided in the most efficient and convenient way.