My appointment went well, out quickly, in less than an hr.
The service addressed what needed to be done.
3/7/2024
Ken O. VERIFIED CUSTOMER
Beth was the best rep I’ve had there. Thank you for her
3/7/2024
Larry L. VERIFIED CUSTOMER
Excellent customer service! Efficient and friendly. Made my day painless. Thanks!
3/7/2024
Melissa G. VERIFIED CUSTOMER
Beth is wonderful!
3/7/2024
Sally F. VERIFIED CUSTOMER
Done in timely manner, nice comfortable waiting area with wonderful coffee machine.
3/6/2024
Janice T. VERIFIED CUSTOMER
You have a Grrat team!!
3/6/2024
Melissa W. VERIFIED CUSTOMER
I was there waiting from 11 am to 2:30. My car was ready over the tech’s lunch hour, but no one else came to wait on me in the lobby. After the tech returned from lunch he discussed with me that I needed a new battery. So then I had to wait for that. If someone had talked to me over his lunch hour, that question would have been answered quicker. None of the text messages about my car were working.
3/6/2024
Myrtle M. VERIFIED CUSTOMER
Thanks for being so courteous, And thanks for the ride I appreciate You great work.
3/6/2024
Stephen H. VERIFIED CUSTOMER
She was excellent.
3/5/2024
Barbara B. VERIFIED CUSTOMER
Friendly service always
3/5/2024
Laurin N. VERIFIED CUSTOMER
Steve called me first thing this morning and informed me they were looking into the problem and asked me a couple of questions regarding the problem. During the day he sent or call to keep me updated!
Thank You Steve and Lewis Toyota!
Laurin
3/5/2024
Ralph F. VERIFIED CUSTOMER
I had no appointment. Needed a new battery they took me in and did it all within one hour. Fast and courteous.
3/5/2024
Ronald C. VERIFIED CUSTOMER
I was very satisfied with our visit today. Steve listened to our concerns and made sure the job was done. One of my favorite survey questions is from the Disney company where they ask whether or not you would hire the person in question. It has always struck me that this is perhaps the best question to ask. Along those lines, yes, I would absolutely hire Steve.
3/5/2024
Amy K. VERIFIED CUSTOMER
Friendly, quick to get car serviced.
3/5/2024
Kathy M. VERIFIED CUSTOMER
Steve and your Toyota team have always taken care of my auto needs…I’ll always choose Toyota service!
3/4/2024
Richard K. VERIFIED CUSTOMER
I received great service.
3/4/2024
Stan R. VERIFIED CUSTOMER
Why schedule an appointment to have your oil changed when it takes over 2 hours to get it done? You can check my service records and look at times in and out and it always takes way too long. You should look at your procedure and make an improvement
3/3/2024
Bradley W. VERIFIED CUSTOMER
Service was great. Beth, the service associate was phenomenal.
3/3/2024
Tamara B. VERIFIED CUSTOMER
I brought my vehicle in to have the back latch checked as it was not working. I waited there for 2 hours just to find out that it hadn't even been looked at yet so I got a ride home. When I returned to pick up the vehicle I was handed an outrageous $106 bill which I was never told I would be charged for just having my car looked at. I am very unhappy with the service provided today. Not only that, I was informed it would cost $980 to have the latch replaced. Your service and prices are unreasonable. As a proud Toyota owner, I have had all my vehicles serviced there since this location opened. I feel I no longer value your service.