Ara was very informative about the status of our Prius, and very easy to work with. I respect his honesty and knowledge, as well as his willingness to work with us. Thank you.
Cindi O
5/8/2025
Richard B. VERIFIED CUSTOMER
Ara is very courteous and helpful. Went out of his way to make sure I was informed about all aspects of the needed repairs. A good man you are fortunate to have in your employ.
5/8/2025
Lois W. VERIFIED CUSTOMER
Jonathan was my service advisor. He made sure my 2021 CHR got it's scheduled service. He also asked me what brought me in. I want to buy a new battery. My CHR was dead in my garage Monday morning.I called AAA Automobile Club for a jump. They test my battery and said there was 60% left on the battery so I thought I should buy a new battery and get it installed at Bob Smith Toyota.
Jonathan called and checked in with me bought getting my Cabin Filter replaced. I wanted to do that and forgot to tell him when he was checking me in at drop off time.
When I came back to pay the cashier, Ashley & Jonathan worked together to help me wih the coupons that Toyota just emailed me this week to get me the best discount on today's work and saved me $50.
Thanks so much!
5/8/2025
Elizabeth F. VERIFIED CUSTOMER
Hank is always on time very communicative and easy to work with. I really appreciate him.
5/8/2025
Young K. VERIFIED CUSTOMER
I satisfied everything
5/8/2025
Perry A. VERIFIED CUSTOMER
I really appreciate Jaime and his professionalism. The issue with my truck has been fully resolved. Thank you!
5/8/2025
Christian M. VERIFIED CUSTOMER
Jaime was great! He was an excellent communicator and made sure to get my car running better than it has in years.
5/8/2025
Daniel F. VERIFIED CUSTOMER
Jaime.hes one of the best customers services
5/8/2025
Romela M. VERIFIED CUSTOMER
I recently brought my vehicle in for routine maintenance at Bob Smith Toyota, and I couldn’t be more pleased with the service I received. From the moment I arrived, the staff was friendly, professional, and incredibly organized. The service advisor took the time to explain everything clearly and kept me updated throughout the process.
The technicians did an outstanding job—my car was serviced quickly and efficiently, and they even completed a complimentary multi-point inspection. I truly appreciated the attention to detail and the care they put into making sure my vehicle was in top condition.
What really stood out was the honesty and transparency. There were no surprise charges, and they only recommended what was genuinely needed. The waiting area was clean, comfortable, and stocked with refreshments and Wi-Fi, which made the short wait even more pleasant.
Overall, Bob Smith Toyota exceeded my expectations in every way. I highly recommend their maintenance team to anyone looking for reliable, trustworthy service. I’ll definitely be coming back for all my future needs
5/8/2025
Mary G. VERIFIED CUSTOMER
I'll be looking forward to it.
5/7/2025
Razmik G. VERIFIED CUSTOMER
Bob Smith Toyota is the best.
Thank you for everything.
5/7/2025
William W. VERIFIED CUSTOMER
A job and service well done
5/7/2025
Lucy C. VERIFIED CUSTOMER
Greg is the best!!!
5/7/2025
Trudy M. VERIFIED CUSTOMER
Patrick is always so accommodating and his customer service is A+.
5/7/2025
Susan F. VERIFIED CUSTOMER
Great service will return
5/7/2025
Melanie R. VERIFIED CUSTOMER
everyone was very nice and professional. Job done with efficiency and care
5/6/2025
Alicia K. VERIFIED CUSTOMER
Great service today thank you very much
5/6/2025
Angie M. VERIFIED CUSTOMER
Greeted by a friendly face this morning. Jonathan was great. He called me promptly, to let me know my car brakes were fine. What a relief!
5/6/2025
Randy B. VERIFIED CUSTOMER
Very positive interaction with Greg and the service team.