Been working with Hank for awhile on my various Toyota vehicles. He always does a great job.
4/21/2025
Maribel M. VERIFIED CUSTOMER
Very good attention
I can I said
Thank you patriick
4/21/2025
Carol H. VERIFIED CUSTOMER
Jamie was very professional.
4/20/2025
Herminio M. VERIFIED CUSTOMER
Greg provided exceptional customer service!
4/20/2025
Robin B. VERIFIED CUSTOMER
Very professional and friendly.
4/20/2025
Caroline D. VERIFIED CUSTOMER
Not satisfied. My husband, a tech writer and former auto mechanic, already sent a text to the service manager. Read that for details.
4/20/2025
Rebecca H. VERIFIED CUSTOMER
I’ve enjoyed bob smith Toyota for about 17 years. I like that I am not upsold and that they do not over diagnose for unnecessary
work
4/20/2025
Hagop I. VERIFIED CUSTOMER
Quick and courteous, thanks
4/19/2025
Isabel M. VERIFIED CUSTOMER
Hank was very pleasant and helpfyul
4/19/2025
Manfred N. VERIFIED CUSTOMER
You said ONE QUESTION!!
PLEASE don’t lie to me on your survey.
There were TWO!
NO ONE likes surveys especially dishonest ones.
4/19/2025
Khachatur M. VERIFIED CUSTOMER
Thank you for best service ????
4/19/2025
Daniel N. VERIFIED CUSTOMER
I have always recieved great service and recommendations on upkeeping my vehicle from Patrick.
4/19/2025
Jeff S. VERIFIED CUSTOMER
Ara is very professional and helpful. He always takes care of all of our Toyota vehicle needs. I always recommend Ara for service, and Bob Smith Toyota. I give Ara five stars for his phenomenal customer service. Thanks again for a job well done, from the mechanic, service advisor “Ara” and cashier.
4/19/2025
Ara M. VERIFIED CUSTOMER
Excellent everything , good service
4/18/2025
Neda F. VERIFIED CUSTOMER
Jaime was incredibly knowledgeable and courteous. He answered all my questions and offered suggestions and made suggestions for future service. I appreciate his experience and professionalism. Thank you!
4/18/2025
Jana L. VERIFIED CUSTOMER
My experience was very satisfying and Mr. Fairchild was very kind and helpful.
4/18/2025
Cherie S. VERIFIED CUSTOMER
Hank has always provided professional service to us. He thoughtfully and patiently answers all of our questions. We trust him.
4/18/2025
Gillian A. VERIFIED CUSTOMER
The van is running great.
4/18/2025
Brett H. VERIFIED CUSTOMER
I really like working with Patrick. He’s great!! He’s very honest and gets right to the point. Tell him to keep up the great work and I hope to work with him again in the future. Give that man a raise!
4/18/2025
Geoffrey M. VERIFIED CUSTOMER
Patrick did a great job. Clear and timely communication, and friendly too.