Jamie is always a pleasure to work with. He is professional and knows his trade well.
8/11/2025
Jay C. VERIFIED CUSTOMER
Good service!
8/10/2025
Elise G. VERIFIED CUSTOMER
Greg is always so nice and helpful. I really appreciate that he’s been at Bob Smith for so long and is a trusted resource.
8/10/2025
Dennis D. VERIFIED CUSTOMER
his very friendly
8/10/2025
Matthew Miriam. VERIFIED CUSTOMER
Greg was very kind and attentive. He's a good guy.
8/10/2025
Hamlet K. VERIFIED CUSTOMER
Thank you and thanks to Ara.
8/10/2025
Rajiv S. VERIFIED CUSTOMER
Thank you for asking.
8/10/2025
Tom A. VERIFIED CUSTOMER
Greg did an amazing job. He kept me informed throughout the process. He dealt with State Farm effectively. I couldn’t be happier.
8/9/2025
Annie A. VERIFIED CUSTOMER
I was not going to renew my service contract when it came do instead I was going to change dealerships. I went in for service and had the pleasure of working with Hank. He is professional and takes the time to listen. He is now the only one I request. If he is not available on my preferred date and time I will change my schedule to make sure I get him. He is the best service advisor you have. Hope he continues to work there.
8/9/2025
Teresa B. VERIFIED CUSTOMER
Patrick was very kind and professional.
8/9/2025
Elizabeth C. VERIFIED CUSTOMER
Jaime always is great and supportive
8/9/2025
Rein K. VERIFIED CUSTOMER
I had quit coming to Bob Smith Toyota due to very poor customer service. I scheduled this service on a whim since I was bringing my daughter in to purchase a new car. Greg renewed my trust in service at BST
8/9/2025
Edward F. VERIFIED CUSTOMER
Hank Fairchild has always taken excellent care of of
my vehicle concerns with professional and courteous
attention to detail.
Thank you
Ed Frohman
8/8/2025
Jean-Claude F. VERIFIED CUSTOMER
Very good customer service
8/8/2025
Lei W. VERIFIED CUSTOMER
Everything was perfect
8/8/2025
James R. VERIFIED CUSTOMER
Nothing else to add at this time.
8/8/2025
Jose P. VERIFIED CUSTOMER
nice service and Ara is very helpful
8/8/2025
Andy H. VERIFIED CUSTOMER
He did not catch that the coupon I provided did not apply to my vehicle until after the work was done. He did apply a $25 shop discount. In hindsight he also did not apply my happy hour discount as well. Overall I find that $16 a quart for oil is @150% more than the retail price of mobile one advanced 0W-8 synthetic, and I am hard pressed to understand this up charge over your wholesale cost of said oil. Sadly I feel overcharged. However, the work was done very quickly and well by the technicians. Thank you. Andy H
8/8/2025
Martha C. VERIFIED CUSTOMER
Very Rude experience everyone was rude and including the receptionist.
8/8/2025
Brenda M. VERIFIED CUSTOMER
I arrived an hour early and still finished in a little over an hour. Jonathan is professional, friendly, explains everything even my navigation system. Again. I find everyone at Bob Smith very accommodating yet warm. It’s a Great Place