Thank you for the service. Radio and screen work well but there are strange noises in my car after today's service. Can you please check what the problem is? I can’t stop hearing it. It’s like something is cracking or the noise of liquide from bottle behind the screen.
11/30/2024
Marina D. VERIFIED CUSTOMER
I feel like I am part of the Bob Smith family.????
11/30/2024
Kevin S. VERIFIED CUSTOMER
It’s hard to describe the excitement I have when I pull up to Bob Smith Toyota to have my car serviced. It’s like taking my car to the spa. From the first seconds pulling into the service area, I feel pampered by the great and friendly customer service. They always offer to give me a ride where ever I might need to, but I always decline so that I can chat with the team inside. Everyone is so friendly; they all feel like family at this point. Thank you Bob Smith Toyota for caring for my car, but most importantly caring about me.
11/28/2024
Jennifer Y. VERIFIED CUSTOMER
Everything went smoothly and the adviser was straightforward and clear about the wait time and what services I needed.
11/28/2024
Marta S. VERIFIED CUSTOMER
Very helpful gave options
11/28/2024
Cindy A. VERIFIED CUSTOMER
Things are not done. Things were not clear. I was talked down to. When I must return fir the work I will need to speak yo a manager.
11/28/2024
Mark S. VERIFIED CUSTOMER
Outstanding service.
11/28/2024
Victor H. VERIFIED CUSTOMER
OMG Thank You Again!!!
Victor
11/28/2024
John S. VERIFIED CUSTOMER
Thank you
11/28/2024
Daniel O. VERIFIED CUSTOMER
Hank is awesome and professional.
11/27/2024
Ronald R. VERIFIED CUSTOMER
He is always nice and helpful.
11/27/2024
Victor S. VERIFIED CUSTOMER
Thank you. He was very informative for what I need.
11/27/2024
Fabien S. VERIFIED CUSTOMER
Very attentive and professional. Thank you!
11/27/2024
Diana L. VERIFIED CUSTOMER
Great is the best !
11/27/2024
Charles K. VERIFIED CUSTOMER
Patrick represents your organization exceedingly well.
11/27/2024
Peter B. VERIFIED CUSTOMER
Great service; thank you Hank.
11/27/2024
Victoria P. VERIFIED CUSTOMER
Patrick continues to be a fantastic asset to Bob Smith! Very helpful and knowledgeable. Grateful for having someone I trust when it comes to cars!!!
11/27/2024
Andreas E. VERIFIED CUSTOMER
I am very satisfied from the staff, always felt warmth welcomed, professional and efficient
11/27/2024
Zaven A. VERIFIED CUSTOMER
Greg was very courteous and helpful
11/27/2024
Melissa S. VERIFIED CUSTOMER
Patrick goes above and beyond. He checked everything out with regard to where I was heading on a cross country trip. He asked about the weather there and then included an anti freeze element to my window washer fluid. He thought of everything showing that he pays attention and takes his tasks personally. He is top notch. He deserves a raise!